Our client is a high profile government department The role will work closely with business stakeholders, subject matter experts, technical resources, architects and project/program managers within a PRINCE2/MSP environmentRole Description:

The Business Analyst will support the delivery of the Statement of Requirements in preparation for a potential future procurement to replace legacy back-end revenue collection systems

Responsibilities include:

- Lead current state and future state analysis; documenting business processes, business rules, and how they support service interactions and customer journeys and operational requirements
- Elicit, analyse, document and validate business, capability, information, integration, functional and non-functional requirements
- Develop and maintain business, functional and non-functional requirements, process models, and use cases/user stories
- Analyse and validate customer and staff journeys to ensure procurement requirements support improved service experiences and reduced effort for taxpayers and staff
- Define interoperability, integration and data requirements
- Facilitate workshops and stakeholder engagement activities
- Lead development and validation of the Statement of Requirements and supporting artefacts to support procurement readiness.
- Support development of procurement evaluation criteria and vendor response assessment frameworks
- Prepare analysis outputs, reports and briefing materials for project and executive stakeholders

Skills and Experience:

- Demonstrated experience as a Business Analyst on complex ICT, digital transformation, business architecture,



enterprise platform implementation or business systems modernisation initiatives
- Extensive experience leading capability analysis, requirements elicitation, process modelling, information modelling and development of large scale Statements of Requirements
- Demonstrated experience supporting procurements involving enterprise SaaS platforms, business systems, digital services or regulatory platforms
- Demonstrated experience identifying and documenting complex business rules and requirements within regulatory, revenue, taxation, finance or compliance environments
- Demonstrated experience facilitating workshops, engaging stakeholders and achieving consensus across diverse stakeholder groups
- Demonstrated experience delivering business analysis services within revenue administration, taxation, rates, land tax or similar government regulatory environments
- Experience developing and supporting service design methods, customer journey mapping or service blueprinting techniques
- Knowledge of revenue administration, taxation, debt management, compliance and related an advantage (not essential)

Consultant: Colin Massey Keywords: Business Analyst, Senior Business Analyst, procurement systems, revenue collection, taxation, regulatory, digital transformation, SaaS, future state, process mapping, Prince, MSP, government, business processes, statement of requirements, procurementAt AAR Consulting Group we embrace diversity, inclusion, and equal prospect.

We encourage and support applications from people with a disability.

Please reach out to discuss any accommodations or adjustments that may be needed during the recruitment process via [email protected] or [02 9114 8300](tel:02 9114 8300)

📌 Business Analyst (Statement of Requirements) (Canberra)
🏢 AAR Consulting Group P/L
📍 Canberra