Job Description

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- Perform preventative maintenance, servicing and testing of Arjo equipment and related products
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- Diagnose faults and complete repairs onsite
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- Provide reactive breakdown support and troubleshooting
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- Act as the primary service contact for customers across Melbourne's northern suburbs
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- Build strong customer relationships and deliver exceptional service experiences
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- Accurately document service activities using Arjo's service management systems
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- Manage van stock and spare parts inventory
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- Ensure all serviced equipment meets safety and compliance requirements
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- Work collaboratively with the wider Victorian Service Team
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- Identify opportunities to support customers with additional service solutions
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- Maintain, service and repair Arjo equipment and related products across customer sites
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- Deliver preventative maintenance, repairs and technical support from a fully equipped company van
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Requirements

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- Experience or background in field service, mechanical maintenance, electrical or electronics service, medical devices, healthcare equipment, mobility equipment, automotive service, or industrial equipment maintenance
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- Healthcare or medical equipment experience highly regarded but not essential
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- Strong troubleshooting and problem-solving skills
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- Excellent customer service and communication skills
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- Ability to work autonomously and manage your own schedule
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- Experience using hand tools, power tools and testing equipment
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- Sound computer and mobile device skills
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- Solid organisational and time management skills
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- Current Victorian Driver Licence
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- Successful applicants must complete reference checks, a National Police Check and a pre-employment medical assessment including drug and alcohol screening
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Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of Arjo equipment and related products, while ensuring compliance with safety standards. Strong customer service and communication skills are essential for building relationships and delivering exceptional service experiences.

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Highest-signal resume keywords

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- Field Service Experience
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- Troubleshooting Skills
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- Customer Service Skills
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- Mechanical Maintenance
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- Electrical Service
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ATS Optimization Keywords

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Hard Skills

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- Preventative Maintenance
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- Repair
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- Technical Support
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- Diagnostics
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- Service Documentation
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- Inventory Management
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- Hand Tools Usage
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- Power Tools Usage
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- Testing Equipment
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- Healthcare Equipment Maintenance
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Soft Skills

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- Problem-Solving Skills
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- Organisational Skills
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- Time Management Skills
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- Communication Skills
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- Autonomy
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Certifications & Qualifications

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- Current Victorian Driver Licence
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- National Police Check
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- Pre-Employment Medical Assessment
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Industry Keywords

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- Medical Devices
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- Healthcare Equipment
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- Mobility Equipment
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- Automotive Service
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- Industrial Equipment Maintenance
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Tools & Technologies

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- Service Management Systems
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- Mobile Devices
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- Computer Skills
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📌 Service Technician - Medical Devices (Victoria)
🏢 Jobtailor
📍 Victoria