Client Support Officer CASUAL (Identified)

Immediate Start

- Join a passionate team dedicated to improving health services in the community!
- Be the first point of contact, making a difference in clients' lives every day!
- Enjoy a flexible, casual work environment in beautiful Mareeba!
- Opportunity for qualified growth and development in a supportive setting!

About Us: A Community-Centric Health Service

At Mulungu Aboriginal Corporation Primary Health Care Service, we pride ourselves on delivering exceptional health services to the Aboriginal and Torres Strait Islander communities. Our mission is to promote well-being and ensure everyone has access to quality healthcare. We believe in empowering our clients and fostering a supportive and welcoming environment. As part of our Health Services team, you will play a vital role in achieving our business objectives, including increasing patient attendance rates and ensuring smooth operational processes. Your contributions will be instrumental in enhancing the overall health of our community.

Position Overview: Your Role in Our Team

As a Client Support Officer, you will provide outstanding customer service and efficient administration to ensure our clinic runs smoothly. You will handle client appointments, manage data, and assist in processing claims while supporting our dedicated Clinic Team. Your role is essential in enhancing patient experiences, maintaining high booking rates,



and ensuring all clients feel welcomed and valued in our facility.

Candidate Profile: Are You the One?

We are looking for motivated individuals who are passionate about community service and healthcare excellence. If you thrive in a collaborative environment and have a heart for helping others, we want to hear from you!
- Possess a Certificate III in Business Administration/Medical Reception.
- Strong interpersonal and communication skills to effectively engage with clients and team members.
- Ability to prioritize tasks and demonstrate organizational skills in a fast-paced environment.
- Experience working with Aboriginal and Torres Strait Islander communities is highly desirable.
- Qld Drivers Licence, Working with Children Blue Card, National Police Check (within the last 4 weeks) OR the ability to obtain prior to commencement.

As a Client Support Officer, you will have the opportunity to grow your skills and be part of a team that values cultural competency and community engagement. Your contributions will help shape the future of health services in our region.

Applications:

To apply for this position please submit a resume with two current referees and a brief cover letter addressing your suitability for the role. Position closes on 4th October 2026 at 5:00pm.

“It is a genuine occupational requirement under s25 of the Anti-Discrimination Act 1991 that applicants be Aboriginal and/or Torres Strait Islander.”

📌 Client Support Officer (Identified Position) (Mareeba)
🏢 Mulungu Aboriginal
📍 Mareeba