Key Responsibilities

- Key future bookings and manage the scheduling calendar.
- Capture usage from all bookings and process through to invoicing.
- Coordinate the resupply of consignment inventory.
- Look after enquiring customers on various product queries, prices, rebates, kit information.
- Manage incoming calls and emails from multiple sources.
- Act as OPS representative in any quality or financial audit.
- Provide sales data to agents on unbilled bookings to ensure revenue is captured accurately.
- Track errors and credit reasons to identify areas of improvement.
- Work with customers and agents on dispute resolution and escalate to management when required.
- Be the voice of the customer in any project improvement initiatives.

Receivables

- Follow up all outstanding PO's with customers.
- Identify trends in ageing orders and work with management to implement changes to improve surgery to invoice timeframes.
- Store usage, sales order and invoicing data in accordance with industry requirements.
- Report aged open orders in line with monthly closure process

Administration

- Act as back up for all Operational transactions and queries.




- Provide sales team and customers reports on bookings/sales/invoicing as required.
- Support finance and AR function as required.

Casey Oleary

Recruitment Consultant

Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

📌 Customer Service & Billings Officer (Botany)
🏢 Manpower Australia
📍 Botany