Responsibilities

Current role to oversee & manage all iDEAS account deliveries within the SMU

Responsible to drive iDEAS margin within the SMU

Responsible to create an aggregated iDEAS delivery performance view for SMU CEO

͏

Manages all SMU delivery resources for iDEAS including hiring, staffing, training, certification etc.

Owns Critical Delivery Escalations

Plays customer interfacing role for critical delivery escalations as a senior delivery leader in SMU

Responsibility of resolving escalations rests with global GBL/ practice teams

͏

Reporting Line

Reports solid to the iDEAS GBL Head; Dotted line reporting to the SMU CEO

Decision Rights

Accountable for i.e. has final say in any conflict pertaining to:

All People management decisions (including hiring, staffing, development, performance impact) for all iDEAS delivery resources within the SMU

͏

Selection of ADH-SL for the account





Deal RLS

Consulted For

Deviations to RLS/ plan

Add. Onsite resources

Sign off on team extension/ roll-offs, staffing changes

͏

Mandatory Skills: Delivery Assurance

Experience: >10 YEARS

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 DELIVERY LEADER (Melbourne)
🏢 Wipro
📍 Melbourne