17 Sep
|
Fairfield RSL Club
|
Fairfield
17 Sep
Fairfield RSL Club
Fairfield
Your Rewards
- Attending dining excursions and F&B; development trips.
- Onsite staff gym and reflection room for reading or meditation.
- Access to discounted private health insurance with nib.
- Access to Sonder, a 24/7 employee care program supporting mental and physical health, including personal safety features.
About the role
Dining & Events Operations Manager at an elegant urban resort with multi-award-winning restaurants, function spaces and conference facilities. You will oversee day-to-day front-of-house operations across restaurants, events and conferencing, working closely with the kitchen leadership team and directly with the CEO.
Key responsibilities
- Oversee day-to-day front-of-house operations across restaurants, events and conferencing, working closely with the kitchen leadership team and directly with our CEO.
- Manage client relationships end-to-end; from proposals and bookings through to hands-on delivery, including pre-and-post event setup.
- Lead and continually develop front-of-house training programs across all Fairfield RSL Club's restaurants and event spaces.
About you
- Minimum 5 years' experience in a senior restaurant management role,
ideally across multiple outlets including fine dining.
- Demonstrated experience training and developing front-of-house teams to a high standard of service, along with establishing protocols and systems.
- Solid leadership and coaching capabilities with a genuine passion for service excellence.
- Previous experience in managing and building client relationships.
- Experience with POS systems and Microsoft Office or equivalent.
- Ability to work flexible hours including evenings and weekends.
- Formal hospitality or tertiary education highly regarded but not essential.
About us An elegant urban resort with multi-award-winning restaurants, function spaces and conference facilities. We believe in our people and our product, delivering a boutique 5-star hospitality experience. We are committed to social justice, supporting charities such as overseas orphanages with monthly drives.
We prioritise sustainability with a rooftop herb garden and bee hives as well as a zero food to landfill policy. We run our own soup kitchen, women's boutique and laundry for the vulnerable and disadvantaged locally.
📌 Dining & Events Operations Manager - + SUPER (neg. on experience) (Fairfield)
🏢 Fairfield RSL Club
📍 Fairfield