17 Sep
|
Marriott
|
Melbourne
17 Sep
Marriott
Melbourne
At The Ritz-Carlton, Melbourne, we believe every event tells a story. Whether it's an intimate celebration, a landmark corporate gathering, or a once-in-a-lifetime occasion, our Ladies and Gentlemen create experiences that are both effortless and unforgettable.
As our Events Manager, you will lead the planning of luxury events within Australia's leading luxury hotel. You will be a trusted advisor to our guests and clients, transforming their vision into extraordinary experiences while driving commercial success.
Joining The Ritz-Carlton means becoming part of a globally renowned luxury brand where service excellence, genuine care, and attention to detail define everything we do. Here, you will be empowered to grow your career, lead with purpose, and create meaningful moments that leave a lasting impression.
About The Role:
- Lead and manage large-scale catering, social and corporate event opportunities, maximising revenue and profitability while delivering exceptional guest experiences.
- Develop bespoke event proposals, presentations and contracts that reflect the unique needs and aspirations of each client.
- Build meaningful relationships with new and existing clients, positioning The Ritz-Carlton, Melbourne as the venue of choice for Melbourne's most prestigious events.
- Conduct inspiring site inspections, client entertainment and showcase experiences that convert opportunities into confirmed business.
- Oversee the end-to-end event journey, ensuring every detail is executed seamlessly and with the highest level of luxury service.
- Drive guest loyalty and repeat business by creating memorable experiences that exceed expectations at every touchpoint.
- Collaborate closely with hotel departments to deliver flawless event execution while maintaining operational excellence.
- Inspire, coach and develop a high-performing Catering Sales & Events team through empowerment, mentorship and recognition.
- Champion a culture of engagement by supporting associate development and team-building initiatives.
- Lead negotiations and confidently secure business through strategic selling and effective relationship management.
- Act as an ambassador of The Ritz-Carlton Gold Standards, consistently bringing our legendary service philosophy to life.
Our Ideal Candidate:
- Proven experience in a leadership role within luxury hospitality, events, catering sales or conference and events management.
- A track record of exceeding revenue targets and converting business opportunities.
- Exceptional communication, presentation and relationship-building skills.
- Solid commercial acumen and confidence in negotiation and contract management.
- A passion for delivering extraordinary guest experiences with an eye for detail.
- The ability to lead, inspire and develop high-performing teams.
- A proactive, solutions-focused mindset with the agility to excel in a fast-paced environment.
- Working rights within Australia.
Remuneration and Benefits: At The Ritz-Carlton, Melbourne, our Ladies and Gentlemen are our greatest asset. In return for your passion and commitment, we offer:
- $82,400 AUD + Superannuation + Bonus Plan
- Exclusive discounts on accommodation, food and beverage across more than 10,000 Marriott International hotels worldwide.
- Marriott's "Life With the Works" benefits, supporting flexibility, wellbeing and work-life balance.
- Paid birthday leave and opportunities for extended leave to pursue personal passions.
- World-class learning, development and career pathways across Marriott International's global luxury portfolio.
- Access to financial, mental and physical wellbeing support through our Employee Assistance Program.
- Employee Referral Program incentives.
- A culture built on inclusion, respect, diversity and belonging.
- The opportunity to build your career with the world's largest and most admired hospitality company
- View more of our benefits via Marriott Benefits For Australia-Based Employees
The Ritz-Carlton, Melbourne is proud to be an equal opportunity employer. We celebrate diversity, cultivate inclusion, and are committed to creating a workplace where all Ladies and Gentlemen feel valued, respected, and empowered to reach their full potential. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold
Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
📌 Events Manager (Melbourne)
🏢 Marriott
📍 Melbourne