Our partner is a wildly popular and successful QSR group with locations across 15 countries. With rapid expansion across APAC, they are now seeking a savvy Franchise Business Manager to drive sustainable growth and deliver on key objectives through close partnership and collaboration with franchised restaurants in Australia.

The key responsibilities include

- Serving as the primary strategic advisor to the franchisees, with clear accountability for operational excellence, sales performance, and long-term franchise success;

- Building trust and rapport with franchise partners to drive meaning improvements;

- Leveraging data-driven insights and robust commercial acumen to advise on opportunities to grow sales, improve profitability, and optimise performance;

- Ensuring the brand experience remains consistent and uncompromised;

- Coaching Business Partners to adopt strategies that improve sales, profitability and operational execution;

- Fostering open communication with cross-functional stakeholders, creating alignment and driving sustained business performance;

- Traveling to partner restaurants to provide coaching across operations, facilities, marketing, training, etc.;





- Leading quarterly reviews with partners to track progress and align on goals;

- Anticipating challenges and recommending timely solutions;

- Championing best practices and sharing learnings across the region;

- Acting as a culture champion and brand ambassador.

What we're looking for

- 5 to 10 years of multi-unit restaurant operations leadership experience;

- Strong business acumen with proven ability to drive performance;

- Ability to travel extensively and effectively;

- Ability to manage competing priorities across multiple projects;

- Strong understanding of restaurant financial management, labour productivity, and store-level economics;

- Experience cultivating and developing high-performing teams;

- Ability to influence stakeholders and drive change;

- Experience in supporting new market launches and expansions;

- A can-do, no-job-is-too-small attitude;

- Someone who leads with empathy, respect, and emotional intelligence;

- Someone who can foster a culture of collaboration, trust, and constructive teamwork.

📌 Franchise Business Manager (Australia) (Sydney)
🏢 Mise En Place Talent
📍 Sydney