Drive Strategic Partnerships. Deliver Global Impact.

At IMDEX, we help mining and resource companies unlock greater value through innovative technologies, data solutions, software, and services.

As we continue to expand our global customer partnerships, we are seeking an exceptional Global Account Manager to lead and grow relationships with some of the world's largest mining and resource organisations. This is a unique opportunity to influence strategy at the highest levels of our customers' organisations while coordinating IMDEX's expertise and solutions across multiple geographies.

About the Role The Global Account Manager owns IMDEX's strategic relationship with a portfolio of major global mining and resources customers.

Acting as the primary executive partner, you will connect customer priorities across corporate, regional, and site levels with IMDEX's full portfolio of technologies, software, and services. You will develop trusted senior stakeholder relationships, create and execute long-term account strategies, coordinate global resources, and transform customer challenges into scalable solutions that drive mutual success.

Success in this role requires a global enterprise mindset, balancing strategic partnership development with disciplined commercial execution while ensuring customers experience IMDEX as one coordinated global partner.

Key Responsibilities

- Develop and execute multi-year strategic account plans for key global customers.
- Build and maintain trusted relationships with executive and senior leadership stakeholders.
- Identify customer challenges and align IMDEX solutions to create measurable business value.
- Coordinate cross-functional and cross-regional teams to deliver a seamless customer experience.
- Lead global account governance, business reviews, and strategic planning discussions.
- Drive revenue growth through account expansion, solution adoption, and long-term partnership development.




- Maintain visibility of commercial opportunities across regions and support successful execution.
- Advocate for customer needs internally, influencing product, service, and operational priorities.
- Monitor market trends, customer strategies, and competitive activity to identify growth opportunities.
- Foster collaboration across IMDEX teams to ensure alignment and consistent delivery globally.

About You

You are a strategic relationship builder with a proven track record of managing complex enterprise accounts in the mining, resources, technology, or industrial sectors.

You bring

- Significant experience managing large global or multinational customer accounts.
- Strong commercial acumen and strategic business development skills.
- Demonstrated ability to navigate complex organisations and multi-stakeholder environments.
- Experience engaging and influencing C-suite and senior executive stakeholders, together with excellent communication, negotiation, and presentation skills.
- A collaborative leadership style with the ability to align teams across regions and functions.
- Experience within mining, resources, industrial technology, or related sectors is highly regarded.

What Success Looks Like

- Trusted advisor status with key customer decision-makers.
- Solid growth and retention across assigned global accounts.
- Increased adoption of IMDEX technologies, software, and services.
- Alignment and collaboration across global teams delivering consistent customer outcomes.
- Sustainable commercial growth and strengthened strategic partnerships.

Why Join IMDEX?

At IMDEX, you'll be part of a global organisation shaping the future of mining through innovation and technology. You'll work alongside talented professionals, influence industry-leading customers, and play a critical role in delivering solutions that improve productivity, sustainability, and decision-making across the resources sector.

If you're passionate about building strategic partnerships, creating customer value, and driving global growth, we'd love to hear from you.

Apply today and help shape the future of mining with IMDEX.

📌 Global Account Manager (Western Australia)
🏢 Imdex
📍 Western Australia