Reliant Business Insurance is a Mornington, Victoria based insurance brokerage helping small businesses across Australia get the right cover, with a particular focus on the trades industry. We take a straightforward, personal approach and our clients get advice they can actually understand, and real support when it matters most: at renewal, and at claim time.
The Role
We're looking for an Insurance Broking Assistant to support our brokers with the day-to-day administration that keeps our clients properly covered. It's a hands-on role, well suited to someone who enjoys detail-focused work and wants to build a career in insurance broking.
Key Responsibilities
● Process new business, renewals, endorsements and cancellations
● Claims management, including claim lodgement, follow-up, and client communications.
● Prepare certificates of currency, policy schedules and renewal documentation
● Liaise with insurers and underwriters to obtain quotes and finalise policy details
● Maintain accurate client records in our broking system
● Respond to client enquiries regarding policy coverage and documentation
● Support our brokers with general administrative tasks as needed
What We're Looking For
Qualifications & Experience
● Experience in insurance, financial services or general administration (well regarded but not essential)
● Tier 1 or Tier 2 qualification in General Insurance, or willingness to obtain one
● Comfortable learning new software and broking platforms
Skills & Attributes
● Strong attention to detail and accuracy
● Good organisational skills and the ability to manage multiple priorities
● Clear, professional written and verbal communication
● A genuine interest in helping small business owners get the right cover
Why Join Reliant Business Insurance?
● A supportive, small-team environment where your work is noticed
● A genuine opportunity to grow into a broking career
● Hybrid working arrangement
● Be part of a business that genuinely looks after its clients, particularly tradies who rely on us to get it right The position is based in Mornington, VIC, and requires in office attendance. Please apply only if you can work from this location.