Reliant Business Insurance is a Mornington VIC based insurance brokerage helping small businesses across Australia get the right cover, with a particular focus on the trades industry. We take a straightforward, personal approach and our clients get advice they can actually understand, including real support when it matters most: at renewal, and at claim time.
The Role
We're looking for an Insurance Broking Assistant to support our brokers with the day-to-day administration that keeps our clients properly covered. It's a hands-on role, well suited to someone who enjoys detail-focused work and wants to build a career in insurance broking.
Key Responsibilities
● Process new business, renewals, endorsements and cancellations
● Claims management, including claim lodgement, follow-up, and client communications.
● Prepare certificates of currency, policy schedules and renewal documentation
● Liaise with insurers and underwriters to obtain quotes and finalise policy details
● Maintain accurate client records in our broking system
● Respond to client enquiries regarding policy coverage and documentation
● Support our brokers with general administrative tasks as needed
What We're Looking For
Qualifications & Experience
● Experience in insurance, financial services or general administration (well regarded but not essential)
● Tier 1 or Tier 2 qualification in General Insurance, or willingness to obtain one
● Comfortable learning new software and broking platforms
Skills & Attributes
● Strong attention to detail and accuracy
● Good organisational skills and the ability to manage multiple priorities
● Explicit, skilled written and verbal communication
● A genuine interest in helping small business owners get the right cover
Why Join Reliant Business Insurance?
● A supportive, small-team environment where your work is noticed
● A genuine opportunity to grow into a broking career
● Hybrid working arrangement
● Be part of a business that genuinely looks after its clients, particularly tradies who rely on us to get it right