Job Description
AquaZone is Warrnambool's premier aquatic, leisure and recreation centre home to indoor and outdoor pools, an expansive gym, spin studio, a wide range of fitness programs, and high quality facilities for our growing regional community.
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We're looking for an enthusiastic and customer focused Customer Service Officer to help shape and elevate the member experience at AquaZone.
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If you're passionate about people, thrive in a dynamic environment, and enjoy creating positive first impressions, we'd love to hear from you!
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Become part of a supportive team where your energy and commitment help create a welcoming, vibrant workplace for all members and visitors.
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What You'll Bring:
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- A friendly, energetic attitude and strong interpersonal skills
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- Proven customer service experience in a fast-paced setting
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- Confidence using POS systems, membership databases, and handling cash
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- Skills in preparing food and hot beverages
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- Availability across weekdays and weekends, within AquaZone operating hours
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The Perks
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This is a permanent part time position and carries a base salary of $69,273.10 per annum (pro-rata), excluding superannuation.
The hours of work will be 40 hours per fortnight, as per a rostering arrangement.
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Questions
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If after reading the position description you have further questions please contact Mary Reid, Customer Service Team Leader, on 03 5559 4500 or
[email protected].
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Applications close: 5.00pm Sunday 27 September 2026.
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Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check. For more information about the recruitment process, please visit www.warrnambool.vic.gov.au/careers.
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Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.
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Warrnambool City Council is an Equal Opportunity Employer
📌 Customer Service Officer - AquaZone (Warrnambool)
🏢 Warrnambool City Council
📍 Warrnambool