About the role

We have an opening for an ongoing Lead Application Services within our Business Systems business unit that would suit a seasoned application support professional with experience in a similar role.

The Electoral

Commission is an exciting and rapid paced place to work with a highly collaborative culture and strong public purpose. We are looking for someone with a track record of supporting a diverse range of applications to lead a support team that provides a range of services to support software systems in the delivery of state-wide elections. This requires the management of key application support activities against very tight deadlines. This exciting opportunity will suit an experienced Team Lead with strong vendor management skills, the ability to proactively build relationships with senior stakeholders and a track record of driving service excellence in application support and management. If you want to be part of safeguarding democracy, please apply with an up-to-date CV and a covering letter addressing your skills and experience against the role requirements listed below.

This is an ongoing full-time position.

Key knowledge, experience and essential requirements

As the successful candidate, you will have:

- Proven experience in leading and managing a team, including managing performance and team capability.
- Strong technical understanding and proven experience supporting a range of business and enterprise systems, software, platforms and technologies, such as Microsoft .Net, Managengine, Microsoft SharePoint, JIRA, MS SQL Server, Content Manager, Microsoft Power platform, or similar.
- ITIL V3 or V4 certification, and/or equivalent relevant experience and a track record of driving IT Service Management (ITSM) best practice and continual
- Financial acumen and budget management capability with experience in efficient management of software licenses and software related contracts.
- Proven experience in vendor management including management of application vendors,



managed services and other providers to drive efficiencies and deliver business benefits and service improvements.
- Excellent stakeholder management and communication skills with the ability to effectively communicate with both technical and non-technical audiences including strong written and presentation skills.
- Strong track record in engaging at a technical level with teams to maximise individual team member and overall team performance
- Relevant tertiary qualification.

About the NSW Electoral Commission The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.

Our work includes

- Running and regulating elections
- Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and
- Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018 .

What we offer

- Opportunity to work on large scale events and assist your local community
- Career development opportunities through study and face to face training
- Access to self-paced training via LinkedIn Learning
- Employee Assistance Program for wellbeing support
- Staff social events to connect with colleagues
- Work/Life balance (35 hour working week) and flex leave
- Access to Fitness Passport for eligible staff
- Free annual flu vaccination
- Convenient CBD location, near Gadigal Metro and Town Hall Stations.

How to apply As part of your application, you will be asked to respond to the two targeted questions; include a covering letter summarising your skills, knowledge and work experience; along with an up-to-date resume which clearly detail your skills and experience as relevant to this role.

The selection process will include a range of assessment techniques to assist in determining your suitability for the role.

Applications Close: Tuesday 29 September 2026, 11.59pm For further information please click on the Apply now button.

📌 Lead, Application Services (Sydney)
🏢 NSW Electoral Commission
📍 Sydney