Marketing & Ecommerce Coordinator

Location: Sydney (hybrid, Maroubra)

Reports to: Head of Growth

Salary: $70,000 to $90,000 + super, depending on experience

Type: Full time, permanent

About us

Medical Symbiosis is a doctor-founded health company based in Bondi Beach. It was started by Dr David Reiner, a practising anaesthetist, and everything we sell is built on that clinical credibility.

We own and run a portfolio of consumer health brands. The three you'd work on are:

Steady Freddy: our biggest brand, a men's sexual health range led by a TGA-registered delay spray, selling in both Australia and the United States

Nutraviva: a premium Australian collagen and bone broth brand we acquired recently and are now rebuilding

SuperFastDiet: A subscription intermittent fasting program for women over 40, and one of the best known in the category in Australia

We're a small team that moves quickly and are growing fast! There's no layer of agencies and account managers between you and the work, which means you'll learn faster here than almost anywhere else, and you'll be accountable for more.

One thing worth saying plainly: a good chunk of this job is marketing men's sexual health and women's weight loss. If you'd find that awkward, this isn't the role for you. If you think it's interesting, and you get why doing it with honesty and taste actually matters, keep reading.

The role

This is the role for someone who is hungry to learn ecommerce marketing properly, from the inside, across three brands and two markets, with real budget and real customers attached.

You'll sit right next to the Head of Growth and keep the marketing engine running: the trade calendar that plans every promotion of the year, the creative pipeline that feeds our ads and our channels, the organic social that builds the brands, and the stores themselves.

It's a coordination role, so you'll be the person who makes sure things actually happen, on time, to the standard we set. But you won't be kept in a lane. You'll see how paid media, creative, email, site and merchandising fit together, and over time you'll start owning pieces of it.

What you'll be doing

Trade calendar and campaign coordination

- Own the day to day running of the trade and promotional calendar across our brands
- Turn each planned promotion into a set of tasks with owners and dates, then chase them to done
- Keep everyone (creative, ops, customer service, and even leadership!) working off the same plan




- Make sure offers, dates and assets are live and correct on site when they're supposed to be
- Brief and coordinate every channel a promotion touches, including our email agency, so the campaign lands the same way everywhere

Creative pipeline

- Run the creative pipeline end to end: briefs in, work allocated, deadlines held, assets delivered
- Work day to day with our designers and editors, making sure every brief is transparent and complete before it lands with them, and chasing revisions through to sign off
- Keep the board honest, so at any moment we know what's in production, what's stuck and what's ready to go live
- Quality check finished assets against the brief, the brand guidelines and the specs before they ship
- Keep the asset library organised so nobody loses an hour hunting for a file
- Handle the logistics of our paid creator work: scheduling, briefing packs, product seeding, follow ups and invoices, supporting the team members who own those relationships

Organic social

- Plan, schedule and publish across Instagram, TikTok and Facebook for our brands
- Repurpose the content we already have into posts, reels and stories
- Keep an eye on comments and community, and flag what people are actually saying back to the team

Ecommerce execution

- Hands on in Shopify: product and collection updates, merchandising, pricing and discount codes, bundles, landing pages and banners
- Build the promotion in the store and make sure it turns on and off exactly when it should
- Support our conversion work by getting A/B tests set up and running, and helping read what they tell us
- QA the site properly: every link, every price, every device, before a customer finds the problem for us

Who we're looking for

We care far more about how you think and how you show up than about your CV. If you've got a year or two in marketing, ecommerce, agency or retail, great. If you're early in your career and you're curious, organised and genuinely hungry, that works just as well.

What actually matters

You're curious.



You want to know why the promotion worked, why that ad outperformed, why customers buy the big pack. You go and find out rather than waiting to be told.

You're organised to a fault. Deadlines, checklists, follow ups. Nothing falls through the cracks on your watch.

You're tech enabled and you love AI. You reach for a tool before you reach for a manual process. You're already using AI to do your work better, and you get excited about what it lets one person do.

You're proactive. You'd rather flag a problem three days early than explain it a day late. You come with a suggested answer, not just the problem.

You care about the detail. Typos, broken links, the wrong price on a tile. You catch them before customers do.

You communicate clearly. Short, clear, written communication with people across time zones.

You want it. You're looking for the role where you'll learn the most in the next two years, not the one with the nicest title.

Helpful, but we'll teach you: Shopify, Meta and TikTok, Canva or basic design, and project tools like ClickUp.

Why this is a genuinely great job

We'll be honest about what this is. It's a coordination role and there's real grunt in it. But it's also one of the best seats going for someone who wants to build a career in growth, and here's why.

You learn the whole business, not one slice of it. Paid media, creative, email, site, merchandising, supply, customer experience. Most similar roles include two years on one channel at an agency. You'll touch all of it in your first six months.

You work directly with the leadership team. Not three levels down, not through a coordinator above you. You'll see how the decisions actually get made and you'll be in the room for them.

Three brands, two markets, completely different customers. Men's health, women's weight loss and a premium supplement brand, across Australia and the US. You'll learn what's universal in marketing and what's just category habit, which is a lesson most marketers take a decade to get.

We build with AI, seriously. We're automating everything worth automating, and we want someone who'll push that further. The leverage you'll get here is genuinely unusual.

Real responsibility, fast. Small team, no bureaucracy. Do the job well and you'll be owning a channel of your own, not waiting for a title cycle.

$70,000 to $90,000 plus super, hybrid working, and a fun new coworking space in Maroubra.

📌 Marketing & Ecommerce Coordinator (Sydney)
🏢 Medical Symbiosis
📍 Sydney