As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience while supporting the smooth day-to-day operation of our practice.
Key responsibilities
- Welcoming patients and providing qualified, friendly customer service
- Answering and managing phone calls and patient enquiries
- Scheduling and managing patient appointments
- Processing patient registrations and updating medical records
- Managing referrals, correspondence and other administrative tasks
- Processing payments, Medicare and private health claims where required
- Liaising with doctors, nurses and other healthcare professionals
- Maintaining patient confidentiality and complying with privacy requirements
- Supporting the practice team with general administrative duties
📌 Medical Receptionst (Wodonga)
🏢 LifeBridge Medical Centre
📍 Wodonga
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