Position- MS Dynamics 365 Functional Consultant – Sales

Exp- 5+yrs

Skill- MS Dynamics 365

Job Type- Contract

Location- Sydney/Melbourne

Mandatory- AUS PR/AUS Citizen/NZ Citizen

JD-

Key Skills & Experience

- Extensive experience delivering Microsoft Dynamics 365 Sales / CRM solutions.
- Strong understanding of end-to-end sales and customer lifecycle processes.
- Proven experience in Dynamics functional consulting and solution design.
- Strong understanding of CRM operating models and business processes.
- Experience working across Dynamics 365 configuration, customisation and integrations.
- Strong business analysis and process optimisation capability.
- Demonstrated ability to translate business requirements into pragmatic technology solutions.
- Experience operating as a Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant .
- Strong stakeholder management and communication skills.
- Demonstrated experience mentoring or leading other Dynamics professionals.
- Solid commercial and business acumen.
- Ability to operate comfortably between business stakeholders and technical delivery teams.

Key Responsibilities

- Provide senior functional expertise across Microsoft Dynamics 365 Sales .
- Lead discovery and requirements workshops with business stakeholders.




- Translate complex business requirements into scalable Dynamics 365 solutions.
- Analyse sales processes, identify improvement opportunities and recommend industry best practices.
- Develop functional designs, process models, user stories and acceptance criteria.
- Lead solution discussions across Dynamics 365 Sales, CRM and associated business processes.
- Work closely with solution architects, developers and integration teams to ensure functional requirements are correctly translated into technical solutions.
- Provide guidance on Dynamics configuration, customisation and integration considerations.
- Challenge existing processes and requirements to drive standardisation and adoption of Dynamics best practice.
- Support solution validation, testing, defect management and deployment.
- Act as the senior functional escalation point for complex business and Dynamics issues.
- Mentor and coach internal functional consultants and delivery team members.
- Provide knowledge transfer and establish strong functional capability within the internal team.
- Build trusted relationships with business leaders and senior technology stakeholders.

Interested candidates can share their updated resumes on [email protected] OR reach out to me on +61 2 90559939.

📌 MS Dynamics 365 Functional Consultant – Sales (Melbourne)
🏢 CareCone Group
📍 Melbourne