Office Administrator

Calibre Exterior Cleaning is an Adelaide-based exterior cleaning company servicing residential and commercial properties across the metropolitan area. We deliver roof cleaning, solar panel cleaning, gutter cleaning, exterior window cleaning, building washing, pressure washing and pavement sealing.

We are looking for an Office Administrator to run the day-to-day administration of the business. This is a mostly remote role for someone who is comfortable being the first point of contact for clients, owning the schedule and making sure nothing falls through the cracks without someone looking over their shoulder.

About the role

Reporting to the Director, you will run the administrative engine of the business so the field team and Director can focus on delivering work and growing the company. You will handle client enquiries, get quotes out, book jobs, raise invoices and keep our records in order.

Enquiries come in by phone, email and through our online advertising. You will qualify each one, quote some over the phone and book site visits for others, follow up outstanding quotes and turn won work into a well-organised calendar for the technicians.

You will work from home, with everything you need running through Simpro, GoHighLevel and Google Drive on a a company laptop. Regular check-ins with the Director keep you connected to what is happening on the ground.

Key responsibilities

- Answer inbound client calls, emails and enquiries promptly and professionally
- Qualify new leads, book site visits and follow up outstanding quotes through GoHighLevel and Simpro
- Build,



send and track quotes in Simpro, and reactivate archived quotes through automated follow-up sequences
- Schedule jobs and coordinate technician calendars, optimising for travel time, weather and equipment availability
- Raise invoices and follow up overdue payments
- Maintain accurate client records, job notes and documents across Simpro, GoHighLevel and Google Drive
- Manage social media posts in coordination with the Director
- Prepare and send SWMS, insurance certificates and certificates of currency to commercial clients on request
- Track licence, certification and insurance expiry dates for the team and flag renewals to the Director
- Follow WHS procedures for home-based office work and report incidents or hazards immediately

About you You are a warm, organised, reliable and self-managing, with strong attention to detail across numbers, dates and client records. You love speaking with people and are comfortable speaking with homeowners, you stay calm when several things land at once, and you are eager to fix problems as they come up. You pick up new software quickly, handle confidential information with discretion, and you do your best work when trusted to run your own day.

Essential





- Full Australian working rights
- Solid written and verbal English communication skills
- Confidence with email, spreadsheets and cloud-based business software
- A reliable internet connection and a quiet space to take client calls
- Based in Adelaide, so you can meet the Director or attend the occasional site visit when needed

Highly regarded:
- Experience with Simpro, Xero, GoHighLevel or a comparable quoting and CRM system
- Experience in a trades, construction or services-based small business
- Previous experience working remotely
- Customer service experience
- Certificate III or IV in Business Administration

What's on offer

- Full-time, 38 hours per week, Monday - Friday
- $60,000 - $70,000 per annum plus superannuation under the Clerks Private Sector Award 2020
- Work from home, with the flexibility that comes with it
- Laptop, Simpro, GoHighLevel and Google Drive access provided
- Training on our systems and direct support from the Director

Why join us Calibre Exterior Cleaning is a growing, owner-operated South Australian business. Our Director still works on the tools, which means decisions are made quickly and you will have a direct line to the person who runs the business.

Our work is seasonal, with spring and early summer being the busiest period for quoting and scheduling. You will be at the centre of keeping that running smoothly.

Apply now

If you are an organised administrator who wants to run the back end of a growing Adelaide business from home, we would like to hear from you.

📌 Office Administrator (Prospect)
🏢 Calibre Exterior Cleaning
📍 Prospect