Company Description Eastside Plumbing and Gasfitting is a trusted provider of commercial and residential plumbing solutions across Melbourne. The company’s highly skilled team delivers tailored maintenance and repair services to meet diverse client needs. Core values of honesty, integrity, reliability, and explicit communication guide every project and client interaction.

Eastside

Plumbing and Gasfitting focuses on building long-term relationships through transparency, attention to detail, and consistently high-quality work. The team is dedicated to providing exceptional service and peace of mind for both businesses and homeowners.

Role Description The Office Manager is a full-time, on-site role based in Melbourne, VIC, responsible for the smooth day-to-day operation of the office. This role coordinates office administration, manages schedules, maintains records, and supports the field team with job bookings, documentation, and compliance requirements.

The Office

Manager handles incoming calls and inquiries, provides customer service to commercial and residential clients, and ensures timely and accurate communication between technicians, suppliers, and clients. Daily tasks include overseeing office equipment and supplies, assisting with invoices and basic financial tracking,



and implementing office procedures that align with the company’s values of reliability and transparency. The role also involves supporting management with reporting, process improvements, and general administrative tasks as needed.

Qualifications

- Strong Communication skills, including clear written and verbal communication and professional phone etiquette.
- Experience in Office Administration and Administrative Assistance, including scheduling, record-keeping, and document management.
- Ability to operate and manage Office Equipment and systems (computers, printers, office software, and digital filing tools).
- Proven Customer Service skills, with experience handling inquiries, resolving issues, and supporting both commercial and residential clients.
- Previous experience in an office manager or similar administrative role; experience in trades, construction, or plumbing industries is an advantage.

- Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and comfort learning new systems.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks in a busy environment.
- Ability to work independently, maintain confidentiality, and uphold the company’s values of honesty, integrity, and reliability.

📌 Office Manager (Melbourne)
🏢 Eastside Plumbing Group
📍 Melbourne