About the role

This is a genuinely pivotal role for the firm. You'll manage the office and lead the Administration Team, taking ownership of the operational and administrative work currently sitting with the partners — freeing them up to focus on billable client work. You'll be the person who keeps the practice running smoothly behind the scenes, and the go-to for anything technology or systems-related.

Key responsibilities

- Managing the office day-to-day and leading/supporting the Admin Team
- Taking over administrative and operational tasks currently handled by the partners
- Owning the practice management software — XPM, Ignition and FYI — and making sure the team is using them well
- Leading the charge on any new software implementation or systems improvement, from evaluation through to rollout and training
- Identifying opportunities to streamline processes and improve how the practice runs
- Supporting partners and the wider team so everyone can focus on what they do best

About you

- Proven experience in an office/practice management role, ideally within an accounting or professional services environment
- Hands-on experience with Microsoft Suite (Word, Excel, SharePoint & OneDrive), XPM, Ignition, FYI,



ATO & ASIC — this is essential
- Experience with Now Infinity, ATOMate & AML Compliance would be beneficial
- A genuine interest in technology, with a track record of leading or supporting software implementations
- Strong people-management skills and the confidence to lead a small admin team
- Excellent organisational skills and the ability to juggle competing priorities
- A proactive, take-charge attitude — you spot what needs doing and get on with it

About us KBA Accountants is a well-established, Sunshine Coast accounting practice, trusted by small-to-medium businesses, investors, SMSFs and not-for-profits — with a specialist niche in Management Rights (hotels and resorts). We're a close-knit team of 15.

Benefits

- Join a well-respected, long-standing local practice with a supportive, down-to-earth team culture
- The chance to shape how the practice operates
- We are happy to add software as required to help you fulfill your role
- Be part of a firm investing in modernising its systems and ways of working
- Based in Maroochydore, in the heart of the Sunshine Coast

📌 Office Manager (Maroochydore)
🏢 KBA Accountants
📍 Maroochydore