About the role

ESY SUNHOME Australia is looking for a proactive, organised and highly reliable Operations Coordinator to support the day-to-day operations of our growing Australian business.

This is a hands-on and varied role covering business operations, administration, HR coordination, sales support, order processing, reporting and office management.

You will work closely with the General Manager and our Australian Sales, Technical Support, Marketing and Finance teams, while also regularly communicating and coordinating with our Head Office (HQ) team in China. As regular coordination between our Australian operations and China-based HQ is an important part of this role, Mandarin speaking skills are highly preferred.

The ideal candidate is a strong all-rounder who enjoys working across different functions, following up on tasks and keeping people, information and processes well organised.

Key responsibilities

- Support the day-to-day operations of the Australian business

- Coordinate administrative activities across different departments

- Manage general office administration, suppliers, facilities and office requirements

- Maintain company documents, records, templates and filing systems

- Coordinate internal meetings, company activities and general operational requirements

- Assist with the development and improvement of internal processes and procedures

- Manage company assets including laptops, mobile phones, IT equipment and other office equipment

- Coordinate recruitment activities, including job advertising, interview scheduling and candidate communication

- Process customer orders and maintain accurate order records

- Prepare and maintain regular operational, sales and management reports

- Coordinate day-to-day communication, information sharing and follow-up between the Australian team and our Head Office in China

- Assist with cross-functional matters involving operations, HR, finance, logistics and internal reporting between Australia and HQ





About you

- Previous experience in an Operations Coordinator, Administration Coordinator, Office Coordinator, Sales Support Coordinator or similar role

- Strong organisational and time-management skills

- Excellent attention to detail and ability to follow tasks through to completion

- Robust written and verbal communication skills

- Confidence communicating with customers, suppliers, employees and internal stakeholders

- Ability to coordinate effectively across different departments and locations

- Strong Microsoft Office skills, particularly Outlook, Excel, Word and Teams

- Ability to manage multiple priorities in a rapid-paced environment
- A practical, proactive and solution-focused approach to work

- Ability to work independently while being a strong team player

- Mandarin speaking skills are highly preferred due to the regular communication and coordination required with our Head Office team in China

- Experience working with international or China-based teams would be advantageous

About us

ESY SUNHOME is a global energy storage and solar technology company providing residential energy solutions, including hybrid inverters, battery storage systems and intelligent energy management solutions.

Our Australian business is continuing to expand its national distribution, sales and technical support network. As our local team grows, the Operations Coordinator will play an important role in supporting the team, improving internal coordination and ensuring the efficient day-to-day operation of the business.

Benefits

- A varied role with genuine responsibility and ownership

- Direct exposure to Australian management and our international Head Office team

- Experience across operations, HR, sales, finance and customer support
- A collaborative and fast-paced working environment

- Opportunities to expand your responsibilities as the Australian business continues to grow

- Long-term career development opportunities within an international renewable energy company

📌 Operations Coordinator – Mandarin Speaking (Greenacre)
🏢 ESY Sunhome Australia
📍 Greenacre