We are currently seeking applications for a Property Claims Officer, to join Insurance & Strategic Projects, South Australian Government Financing Authority (SAFA) at The Department of Treasury & Finance for a period of 12 months

Remuneration: ASO5 - Salary Range ($92,122 - $102,456 p.a.).

About the opportunity:

The Property Claims Officer is accountable to the Principal Insurance Advisor for the successful achievement of SAFA's insurance function business objectives by the provision of quality and timely claims processing and management, to contribute to the equitable resolution of claims and to assist Agencies and staff in relation to SAFA's claim requirements and procedures.

Tasks include the management of property, business interruption and cyber insurance claims, in particular the determination of acceptance of indemnity, assessment of claims (including engaging and supervising external service providers), negotiation of settlements and providing instructions to loss adjustors on the conduct, investigation and resolution of property claims.

About you To be successful you will have:

- Demonstrated ability to identify, analyse and assess insurance claims.
- High level of communications skills, both orally and in writing.
- Demonstrated capacity for personal initiative, analytical thought and exercise of judgement.
- Demonstrated ability to establish trust, rapport and confidence with customers and stakeholders,
- including client agencies.
- Demonstrated effective performance indicating a high standard of personal credibility and integrity.
- Proven ability to work in an autonomous role in the provision of advice and decision making within
- established delegations.




- Demonstrated ability to use Windows based computer software and/or computer-based
- management information system.
- Demonstrated experience in providing quality customer service.
- Experience in undertaking investigations and preparing reports.
- A sound knowledge of claims management principles and practices, common law principles and relevant legislation.

About us

- At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.
- We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.
- Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.
- SAFA functions as the central financing authority, captive insurer and manager of the passenger and light commercial fleet operations for the Government of South Australia. SAFA plays an integral role in the overall management of the State Government's finances and risks,



harnessing economies of scale and relevant expertise in wholesale financial markets and insurance markets to provide a range of treasury, insurance and vehicle fleet management services to public sector clients, set by its strategic direction.

What we offer

- Adaptable working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

For a confidential discussion about the role please contact:

Name: Alexander Kromwyk

Title: Acting/Manager, Insurance Services

Tel: 8429 0183

email: [email protected]

Application Instructions:

To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role. You are also required to provide details of two referees and complete a pre-employment declaration.

Applicants will be required to undergo the appropriate and relevant Employment Screening Assessment required for this role.

This role requires

- National Crime Check (NCC)

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.

📌 Property Claims Officer (Adelaide)
🏢 Department Of Treasury And Finance
📍 Adelaide