This position is responsible for coordinating the ordering, procurement, and delivery of passenger and commercial vehicles, ensuring all vehicles are delivered within agreed service standards and timeframes. The role works closely with internal stakeholders, suppliers, and NSW Government clients to provide a high-quality customer experience, ensuring client requirements are consistently met or exceeded throughout the vehicle delivery process.

Job Requirements

- Previous experience in a customer service role
- Business acumen and commercials awareness
- Strong organisational and prioritisation skills - meets specified deadlines and reports regularly on progress
- Effective communicator both verbally in writing, including good listening and probing skills
- Critically analyses information and resolves problems through to complete resolution in a timely and effective manner
- Proficient skills in Microsoft Office (Excel, Word)
- High attention to detail

Job Responsibilities

- Thoroughly and efficiently respond to current vehicle orders to ensure that the processing of their order is fulfilled, and they have received accurate and timely responses to their enquiry
- Update all vehicle delivery movements to ensure that vehicle processing tasks are accurately actioned within agreed timeframes
- Proactively coordinate asset delivery in accordance with vehicle order and client requirements
- Arrange payment to supplier (settlement)



ensuring information and documentation provided to and received from suppliers and customers (internal and external) is accurate and in accordance with the SG Fleet requirements
- Actively participate as a member of the team to work towards achieving the team’s objectives. Foster positive relationships within other internal departments of our business.
- Perform administrative activities supporting the overall team efficiency and its ability to achieve targets

Job Benefits

- Recharge and relax with up to 4 days of wellness days every year
- We offer industry leading 20 weeks paid parental leave
- Monetary service milestone awards
- Career progression opportunities
- Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
- Two paid volunteer days each year
- Health and wellbeing support including a subsidy and an Employee assistance Program

What's next We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development. We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

📌 Purchasing Officer NSW Government (Sydney)
🏢 SG Fleet AU
📍 Sydney