About us:

Located in beautiful Bendigo, with stunning views of Lake Weeroona and only 1.4km from the Bendigo CBD, the Julie-Anna Inn is Bendigo’s premier choice in town for overnight accommodation, dining, conference, and meetings.

Our team of passionate professionals are committed to making our guests stay a memorable one for all the right reasons.

At the Julie-Anna Inn we believe an employee isn't just a name on our books, but rather a valued member of a bigger corporate family - they are a critical aspect of our business, directly relating to the success of the Julie-Anna Inn. Therefore, we are excited to invite applications for a Casual front office Receptionist/All Rounder to join our friendly team.

About the role:

This role involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation/conference/function sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the front office reception desk as well as assisting when required with conferences and functions (bookings, set up, pack down, customer service).

By bringing your customer service passion to work every day,



we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience.

Rotating shift basis including weekdays and weekends. Approximately 20 hour per week on offer with opportunities for additional hours as they become available.

About you:

To succeed in this role you will not only be reliable and a great communicator but will also possess the following attributes:

- Have a genuine passion for Industry

- Have a friendly and approachable nature with a warm and welcoming demeanour

- Have sound organisational skills with the ability to prioritise

- Have exceptional customer service skills and experience

- Ability to work autonomously as well as part of a team
- A team player attitude and ability to build positive working relationships

- Ability to adhere to strict policies and procedures

- Ability to pick up current software systems and programs

- High level of accuracy and attention to detail

- Prior experience in a like for like position highly regarded

- Ability to supply a current national police check

If this sounds like you and you are looking for your next career move, then apply now.

Please submit your up to date resume and cover letter addressing the above required attributes via Seek.

📌 Receptionist/All Rounder (Bendigo)
🏢 Julie-Anna Inn Bendigo
📍 Bendigo