About Us

Established in 2009, Asia Pacific Group (APG) is a trusted organisation in the Education and Migration industry, with a strong presence across Australia and international markets. With a customer-first approach and a commitment to quality service, APG continues to support students and clients in achieving their education and migration goals.

About the Role

We are looking for a professional, organised, and customerfocused Receptionist / Office Administrator to manage front-desk operations and provide administrative support to the office and various departments.

Key Responsibilities

- Greet and assist clients and visitors in a professional and friendly manner.
- Handle incoming calls, emails, enquiries, and general client communications.
- Understand clients' requirements and concerns and direct them to the appropriate counsellor or department.
- Record and update CRM remarks for visited clients and complete necessary paperwork for enrolled clients.
- Schedule appointments and maintain office calendars.
- Maintain accurate client records, documents, and administrative files.
- Provide general administrative support to different departments as required.
- Coordinate and assist with events, expos, seminars, and promotional activities organised by APG.
- Attend APG events and seminars to support client engagement and recruitment activities.
- Maintain records of office assets, keys, access cards, stationery, and merchandise.
- Coordinate monthly office grocery and general office supply requirements.




- Maintain office stores and ensure adequate availability of stationery and promotional materials.
- Assist with bills, invoices, employee reimbursements, and related administrative documentation.
- Participate in promotional activities and assist in creating videos and other content for social media platforms such as Instagram, TikTok, and other digital channels.
- Support the team with other office administration and coordination requirements.
- Perform other duties and responsibilities as reasonably assigned by the reporting manager.

Requirements

- Previous experience in a receptionist, office administration, customer service, or similar role is preferred.
- Excellent verbal and written communication skills.
- Professional, friendly, and customer-focused approach.
- Strong organisational and time-management skills.
- Ability to manage multiple tasks and priorities efficiently.
- Good attention to detail and record-keeping skills.
- Proficiency in MS Office and other office management tools.
- Ability to work collaboratively with different departments.
- Willingness to participate in events, expos, seminars, and promotional activities as required.

Advantages

- Competitive salary package.
- Supportive and professional work environment.
- Opportunities for learning and professional development.
- Exposure to the Education and Migration industry.
- Opportunities to participate in events, client engagement, and promotional activities.

Salary Package: As per experience and suitability for the role.

📌 Receptionist / Office Administrator (Sydney)
🏢 Asia Pacific Group - Education u0026 Migration Services
📍 Sydney