Western Sydney | Technical, Trades, Warehousing & Logistics

Good at recruitment and account management — but over being expected to do everything?

We’re building this differently. This role combines client account management, proactive recruitment and talent intelligence across our technical, trades, warehousing and logistics markets.

You’ll manage and grow relationships with existing clients, understand what’s coming through their operations and make sure we’re ahead of their workforce needs.

At the same time, you’ll be building strong candidate networks before the vacancy lands.

Our Commercial Manager drives the current-business strategy and market growth.

You own the accounts, the talent and the intelligence coming out of the market.

Together, we turn that into stronger client relationships, more opportunities and placements.

What you’ll own

Your role will operate across three connected areas:

Account Management

You’ll work closely with existing clients to:

- Manage day-to-day workforce requirements
- Understand upcoming hiring demand
- Maintain strong relationships with hiring managers and operations teams
- Identify opportunities to expand our support within existing accounts
- Stay across service issues, candidate performance and workforce changes
- Make sure Concept remains front of mind when new requirements arise

This isn’t passive account servicing. We want someone commercially aware enough to recognise when an existing client has more prospect for us.

Talent & Recruitment

You’ll proactively build and manage talent pools across areas including:
- Electrical Service Technicians
- Electricians
- Mechanical & Maintenance Fitters
- Welders & Fabricators
- Technical Service & Maintenance roles
- Warehouse Managers
- Warehouse Supervisors & Team Leaders
- Logistics & Operations professionals
- Skilled warehousing, manufacturing and production talent

You won’t be locked into one narrow vertical. You’ll work across technical, trades and warehousing markets, following where client demand and strong talent are developing.

Market Intelligence

The best candidate conversation should give us more than a CV. You should naturally want to know:





Who’s good?

Who’s moving?

Who’s quietly open to something better?

Where are they interviewing?

Which companies are hiring?

What projects are coming up?

Which existing clients are increasing headcount?

Who should Commercial be speaking with?

That information becomes part of how we grow the business.

What you’ll be doing

- Manage and develop existing client accounts
- Stay ahead of upcoming workforce requirements
- Support clients across live technical, trades and warehousing vacancies
- Proactively source and engage active and passive candidates
- Use LinkedIn Recruiter, SEEK and direct sourcing to find people competitors aren’t reaching
- Conduct quality candidate calls, screens and interviews
- Build specialist talent pools before vacancies arise
- Keep strong passive candidates warm and engaged
- Identify genuinely marketable candidates for weekly Hot Candidate campaigns
- Prepare sharp candidate profiles for existing and target accounts
- Capture useful hiring and market intelligence from candidate conversations
- Identify expansion opportunities within existing clients
- Feed qualified new-business intelligence into the Commercial Manager’s BD pipeline
- Work closely with Commercial to turn market activity into vacancies and placements

What we’re looking for

Recruitment experience matters. But initiative and commercial awareness matter just as much.

You’ll suit us if you:

- Have recruitment, account management, resourcing or talent sourcing experience
- Enjoy building strong client relationships
- Can recognise opportunities inside an existing account
- Ideally understand technical, trades, engineering, manufacturing, warehousing or logistics markets
- Know how to find candidates beyond simply posting an advertisement




- Are confident approaching people who aren’t actively job hunting
- Can run a proper candidate conversation
- Have strong LinkedIn Recruiter and SEEK sourcing capability
- Can recognise a genuinely marketable candidate
- Naturally pick up commercial signals during conversations
- Are organised enough to manage accounts and multiple talent pools
- Follow things through
- Don’t need to be constantly told what to do next

This isn’t a traditional 360 desk

You will absolutely have commercial responsibility. But we’re not asking you to spend half your day cold calling random companies while also managing clients and filling jobs.

Your commercial focus is primarily around:

Existing Accounts → Workforce Demand → Talent → Account Growth

Our Commercial Manager takes the lead on broader new-business development and opening new target accounts.

That gives you the space to become exceptionally strong across account management, recruitment and talent intelligence without losing the commercial edge.

Why Concept Management Group?

We’re a boutique business with established capability across: Warehousing | Logistics | Manufacturing | Production | Trades | Technical

We’re continuing to build further into specialist technical markets and want the person in this role to help shape that growth.

You’ll have

- Ownership of existing client relationships
- Direct access to the Commercial Manager and Directors
- LinkedIn Recruiter and SEEK sourcing capability
- Genuine ownership of your talent markets
- Variety across technical and warehousing recruitment
- Direct commercial exposure
- The opportunity to grow accounts without carrying the full burden of cold BD
- A business that values quality and commercial outcomes over activity for activity’s sake

Already doing well where you are?

Good. You don’t need to be actively looking.

If you’re a strong recruiter who enjoys clients, candidates and building a market, but you’re tired of being expected to prospect all day on top of everything else, this could be worth a conversation.

Apply through SEEK with your CV and a brief introduction.

📌 Recruitment Consultant | Account Management | Technical & Warehousing (Parramatta)
🏢 Concept Management Group Australia
📍 Parramatta