Deliver a safe, secure, and welcoming precinct environment while providing 5-star customer service. Combine security duties with guest engagement to create positive experiences and support daily operations.

Key Responsibilities

- Customer Experience: Greet guests, deliver personalised 5-star service, and build strong stakeholder relationships.

- Security Operations: Monitor building access, surveillance, and perimeter security, with a key focus on contractor and employee access/pass management.

- Emergency Response: Act as a key contact during incidents, follow procedures, and support emergency services.

- Issue Resolution: Respond to safety and security concerns or complaints effectively and in line with policies.

- Operations Support: Assist with car park, loading dock, and general building safety and presentation.

- Continuous Improvement: Identify opportunities to enhance safety and customer experience.





- Financial Contribution: Support business performance through excellent service and client retention.

- Work Health & Safety: Follow WHS policies, assess risks, and maintain a safe work environment

Skills & Experience

- Strong customer service and security operations experience.

- Excellent conflict resolution and de-escalation skills.

- High attention to detail and situational awareness.

- Strong communication, decision-making, and problem-solving abilities.

- Ability to manage multiple priorities in a rapid-paced environment.

- Knowledge of relevant security regulations and procedures.

- Computer literacy and experience with security systems/software.

For more information send an updated CV.

📌 Security Concierge - Sydney Olympic Park
🏢 Ashdown People
📍 Sydney Olympic Park