We are a family-run bathroom and wet area renovation specialist based in Rockingham, looking for a Senior Sales Consultant to guide our clients through their renovation project, from initial quote, to product selection, and beyond.

We have been renovating bathrooms across Rockingham and surrounds for more than 17 years.

Now, under new management, we are growing and investing in our team, our systems and the overarching client experience. This is a senior role for someone who knows sales well and wants real ownership of it, with room to shape how the showroom runs as we build.

We care about being a good place to work and have always believed that a well looked-after team keeps our clients looked after too.

About the role A bathroom renovation is a big decision, and we take our time to help our clients get it right. Your job will be guiding them through that journey with confidence and care, from their initial quote and product selections onwards.

This is a hands-on, performance-focused sales role, and you will own it end to end. You will work to clear expectations around conversion, follow-up, sales results and CRM discipline. This will include:

- Delivering exceptional customer service over the phone, via email and to our walk-in customers;
- Converting walk-in and supply-only customers, especially comparison shoppers evaluating The Project People against big-box competitors;
- Looking for genuine opportunities to add value for the client through complementary products
- Scheduling appointments from initial site measures to in-store consultations;
- Calling leads and following up with prospects at every stage of the renovation process, from initial enquiry, to job completion.
- Assisting our clients through the process of product selection;
- Building accurate, detailed product quotes from those selections

Once a renovation begins, our project manager and general manager take care of scheduling the trades and running the build.



Your focus stays where you are strongest, on the client and the sale, keeping every interaction logged in our CRM and making sure anything that needs actioning reaches the right person on the team.

Who we are looking for

This is a serious opportunity for an accomplished salesperson who wants real ownership of the sales function, clear accountability for results and room to help shape how we grow.

- We are after someone with experience selling considered, high-value purchases, whether that is bathrooms, kitchens, cabinetry, flooring, furniture, solar or similar. We also welcome candidates from current-home builder pre-start or pre-selection roles who are commercially minded and confident progressing customers from selections through to a sale;
- The confidence to run a sale end to end, from first conversation to closing the work;
- A high-level of attention to detail, particularly with quoting, pricing and product specifications;
- Warm, assertive people skills, and no hesitation picking up the phone, chasing leads or asking for answers
- Strong computer literacy across the internet and general digital systems

Hours, pay and what we offer

- Full-time, based at our Rockingham showroom, with opportunity for responsibility to grow with results;
- $85,000 to $95,000 plus superannuation, depending on experience;
- Commission on selected products, with more being added as we grow
- Staff discount on bathroom products;
- A senior role with real ownership in a business where you can help shape how things are done

We believe happy employees lead to happy customers, so we work hard on a workplace people want to show up to. That means flexibility where we can offer it, a management team that backs you, and a supportive approach to how we help our people do their best work. Sound like you?

If you know your way around a considered sale and take pride in doing things properly, we would like to hear from you. Apply through SEEK with your resume and cover letter.

📌 Senior Bathroom Sales Consultant | The Project People (Rockingham)
🏢 The Project People
📍 Rockingham