MSP Service Desk Engineer: First-Contact Support (Melbourne)

MSP Service Desk Engineer: First-Contact Support (Melbourne)

17 Sep
|
Professional Search Group (PSG)
|
Melbourne

17 Sep

Professional Search Group (PSG)

Melbourne

Professional Search Group (PSG) is seeking a Service Desk Engineer to join its Perth-based support team. You will be the first point of contact for managed services clients, owning tickets from report to resolution and balancing reactive troubleshooting with proactive management to ensure first-time resolution and a great client experience.

The role requires MSP experience, solid communication, and the ability to work independently or with a team.

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📌 MSP Service Desk Engineer: First-Contact Support (Melbourne)
🏢 Professional Search Group (PSG)
📍 Melbourne

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