Job Description

OFFICE MANAGER - PERMANENT FULL TIME

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Business Name: SIGCLEAN

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Position: Office Manager

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Employment Type: Permanent Full-Time

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Location: Heidelberg West, VIC 3081

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Salary: $80,000 per annum + Superannuation

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About SIGCLEAN

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SIGCLEAN is an established professional commercial cleaning and facilities services provider that has been servicing businesses across Melbourne and Sydney for more than two decades.

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SIGCLEAN is a fully insured and ISO-certified skilled cleaning company committed to providing high-quality, reliable and tailored commercial cleaning solutions to businesses across a range of industries.

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Our services include programmed commercial cleaning, washroom services and consumables, commercial window cleaning, commercial waste management, lawn and garden care, carpet and upholstery deep cleaning, hard-floor management, pressure washing and commercial sanitary unit management.

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SIGCLEAN places a strong emphasis on quality control, professional service delivery, effective communication and maintaining clients' facilities to a high standard.

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Our National Head Office is located at 41-43 Northern Road, Heidelberg West VIC 3081.

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Due to the ongoing administrative and operational requirements of the business, SIGCLEAN is seeking a suitably qualified and experienced Office Manager to join our team on a permanent full time basis.

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About the Role

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The Office Manager will be responsible for organising, coordinating and managing the day-to-day administrative and operational activities of the office.

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The successful candidate will work closely with management, employees, professionals, contractors, suppliers and other relevant stakeholders to ensure the efficient operation of SIGCLEAN's office and administrative functions.

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The position requires strong organisational, administrative, personnel-management, computer and communication skills, together with the ability to manage multiple priorities within a busy commercial services environment.

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Key Duties and Responsibilities

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- Contributing to the planning and review of office services and establishing priorities and office service standards.
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- Planning, organising and coordinating office administrative systems and procedures.
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- Reviewing office operations and recommending improvements to administrative processes and procedures.
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- Allocating human resources, office space, equipment and other resources according to operational requirements.
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- Assigning work to office and administrative staff and monitoring their work performance.
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- Supervising, coordinating and supporting administrative and office personnel.
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- Managing and maintaining office records, accounts, correspondence and administrative documentation.
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- Maintaining accurate electronic and physical filing and record-management systems.
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- Liaising with management, professionals, employees, suppliers, contractors and other relevant parties to coordinate office business and facilitate the resolution of administrative and operational issues.
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- Coordinating communications between management, administrative personnel and operational staff.
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- Ensuring office equipment, computer systems, stationery and other office supplies are properly maintained and available as required.
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- Coordinating the maintenance, servicing and replacement of office equipment and facilities where necessary.
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- Ensuring compliance with occupational health and safety requirements and relevant workplace procedures.
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- Ensuring office activities comply with applicable government legislation, policies, procedures and organisational requirements.
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- Coordinating personnel activities including recruitment, hiring, staff induction, promotions, performance management, payroll administration, staff training and supervision.
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- Assisting with the preparation and maintenance of staff employment and personnel records.
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- Assisting management with the development, implementation and review of administrative policies and procedures.
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- Monitoring administrative processes and identifying opportunities to improve office efficiency and service standards.
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- Coordinating meetings, appointments, internal communications and general administrative activities.
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- Supporting management with the day-to-day administrative and operational requirements of the business.
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- Coordinating administrative support for SIGCLEAN's commercial cleaning and facilities-service operations.
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- Preparing reports, correspondence, spreadsheets and other business documents as required.
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- Maintaining confidentiality and security of business, employee and client information.
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Qualifications and Experience

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To be considered for this position, applicants must have:

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- A minimum Diploma of Business or an equivalent relevant qualification; and
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- At least one year of relevant work experience in a similar Office Manager, office administration or administrative management role.
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Computer Knowledge and Technical Skills

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The successful applicant must have strong computer literacy and demonstrated ability to use computerised office and administrative systems.

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Required computer skills include:

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- Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
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- Ability to prepare and maintain spreadsheets, reports, correspondence and business documents.
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- Experience using computerised office-management and administrative systems.
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- Ability to use payroll, accounting, invoicing and record-management software.
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- Ability to maintain electronic records, databases and digital filing systems accurately.
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- Confidence using email, cloud-based platforms, shared drives and online business systems.
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- Ability to enter, update and retrieve business and personnel information from computerised systems.
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- Ability to learn and use new business software and digital systems as required.
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- Sound knowledge of electronic document management and data-security practices.
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Skills and Attributes

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The successful applicant should also demonstrate:

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- Strong organisational and office-management skills.
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- Sound knowledge of office administration and business procedures.
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- Demonstrated experience coordinating day-to-day office operations.
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- Experience supervising and coordinating administrative personnel.
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- Strong written and verbal communication skills.
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- Excellent interpersonal and stakeholder-management skills.
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- Strong time-management and prioritisation abilities.
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- Ability to manage office records, accounts and administrative documentation accurately.
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- Experience coordinating personnel, payroll and employment-related administrative activities.
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- Solid problem-solving and decision-making skills.
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- High attention to detail and accuracy.
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- Ability to work independently with limited supervision.
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- Ability to manage competing priorities and deadlines.
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- Ability to work effectively with management, staff, professionals, contractors and external stakeholders.
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- Knowledge of workplace health and safety requirements.
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- Sound understanding of administrative compliance requirements.
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- Professional conduct and the ability to maintain confidentiality.
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Employment Conditions

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This is a permanent full-time position based at SIGCLEAN's National Head Office in: Heidelberg West, VIC 3081

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Salary: $80,000 per annum plus superannuation.

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The successful applicant will receive all applicable employment entitlements in accordance with Australian workplace laws.

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Applicant Eligibility

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Australian Citizens and Australian Permanent Residents are strongly encouraged to apply.

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Applicants should have the legal right to work in Australia and be able to meet the qualification, experience and skills requirements of the position.

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Applicants should clearly demonstrate how their qualifications and previous employment experience relate to the duties and responsibilities of the Office Manager position.

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Only applicants who meet the required qualifications and experience criteria will be considered.

📌 Office Manager (Victoria)
🏢 Sigclean
📍 Victoria