Job Description

In this dynamic role, you'll be at the forefront of implementing and securing SAP solutions that power our operations

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About us

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At Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.

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What will you be doing?

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In this energetic role, you'll be at the forefront of implementing and securing SAP solutions that power our operations. You'll work with cutting-edge platforms like S/4HANA, SAP HANA, SAP Solution Manager, and SAP Cloud technologies to ensure seamless, secure, and efficient system performance.

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Your role will involve:

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- System Administration and Maintenance:
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- Install, configure, and maintain SAP systems, including SAP Solution Manager, SAP Landscape Management (SAP LAMA), S4,BTP, SAP Identity Management (SAP IDM), and SAP Enterprise Threat Detection (SAP ETD) and SAP HANA.
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- Monitor system performance, troubleshoot issues, and apply patches and upgrades as needed.
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- Ensure high availability and reliability of SAP systems.
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- Support and use of non-SAP products like ARIS, SNOW, EPI-USE are part of the role.
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- Security and Authorization:
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- Implement and maintain data and system security best practices.
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- Stay informed about security patches and updates.
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- Support regular security audits and address vulnerabilities.
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- Ensure compliance with relevant standards (e.g., ITIL).
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- Monitor the usage of licenses with SNOW Optimizer for SAP
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- Backup and Recovery:
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- Verify and maintain backup and recovery strategies for SAP databases and applications.
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- Test and validate backup procedures to ensure data integrity.
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- Performance Tuning and Optimization:




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- Analyse system performance and identify bottlenecks.
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- Optimize system parameters, memory usage, and database performance.
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- Collaborate with other teams to enhance overall system performance.
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- Change Management and Transport:
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- Coordinate system transports (changes) across different SAP environments (development, testing, production).
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- Ensure proper documentation and approval for transport requests.
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- System Upgrades and Migrations:
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- Execute SAP system upgrades and migrations.
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- Collaborate with project teams to minimize downtime during upgrades.
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- Disaster Recovery Execution:
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- Maintain disaster recovery procedures for SAP systems.
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- Regularly test and validate the recovery process.
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- Collaboration and Communication:
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- Work closely with functional teams, developers, and business users to understand requirements and provide technical support.
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- Communicate effectively with stakeholders regarding system changes, upgrades, and incidents according to Sydney Water processes.
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- Participate in audits and address any findings.
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- Collaborate with all Digital teams and relevant frameworks to provide information on SAP services supporting, delivery, development, and continuous improvement of future foundation services.
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- Managing a heavy workload with tight deadlines, competing commitments and priorities which require negotiating and continual re-prioritising of your work.
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- Understanding the balance required of business-as-usual obligations and enablement/deployment of planned project work.
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- Ensuring SAP services are maintained for Sydney Water's data and services whilst not unnecessarily inhibiting end user experience.
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- Be enthusiastic and positive for digital workload migrations to the cloud, transforming the way we work and uplifting the user experience.
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About the candidate

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- A degree in IT, Computer Science, or equivalent experience.
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- SAP certifications (highly regarded).
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- 8+ years of hands-on experience in SAP technology delivery and operations.
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- Expertise in SAP On-Prem and Cloud environments.
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- Experience with RedHat/Windows systems and SAP HANA/Oracle databases.
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- Familiarity with SAP BTP, S4HANA, SAC, and Microsoft Azure.
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- Strong understanding of foundational IT technologies and delivery operations.
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Applicants must be Australian Citizens or Permanent Residents.

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Dive into Our Great Benefits:

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- Competitive Remuneration: We'll ensure that your skills and contributions are valued and rewarded appropriately.
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- 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
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- Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
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- Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
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- Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.
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Closing date: 25 Oct 2026

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For more information, or to request an accommodation information, you can contact [email protected]

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Please see Job Profile for the role's full accountabilities

📌 Digital Infra Programs - Integration Services Specialist (New South Wales)
🏢 Sydney Water
📍 New South Wales