Summary:

As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store’s standards, ultimately contributing to the overall growth of the business.

Responsibilities:

- Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
- Manage daily operations, including inventory management, merchandising, and staff scheduling.
- Develop and implement effective sales strategies to enhance store performance.
- Monitor and analyse sales performance, providing regular reports to senior management.
- Ensure compliance with company policies and procedures,



including health and safety regulations.
- Train, mentor, and develop team members to foster a high-performance culture.
- Handle customer inquiries and resolve issues to maintain customer satisfaction.
- Maintain visual merchandising standards to enhance the shopping experience.

Qualifications:

- Proven experience as a Retail Store Manager or in a similar managerial role.
- Robust understanding of retail management principles and practices.
- Excellent leadership and team management skills.
- Ability to analyse sales data and make informed decisions.
- Outstanding communication and interpersonal skills.
- Proficient in using retail management software and Microsoft Office Suite.
- Flexibility to work varied hours, including weekends and holidays.

📌 Retail Store Manager (Coolangatta)
🏢 Afends Pty
📍 Coolangatta