Support the accuracy and integrity of customer and property data within a Local Government Rating Services team. Focus on record cleansing, data validation, process improvement and maintaining the Names and Address Register.

Client Details

Our client is a well-established Local Government organisation providing a broad range of services to its local community. They offer a collaborative and supportive working environment, with a strong focus on delivering quality services and continuous improvement.

Description

- Investigate, cleanse and merge duplicate name and address records within the Property and Rating system.

- Maintain accurate customer information including names, addresses and contact details.

- Validate new records and monitor data quality across the organisation.

- Review duplicate records created through eServices and other channels.

- Develop and maintain names and records procedures, manuals and training materials.

- Provide training and guidance to staff responsible for creating and updating records.

- Produce data quality reports and identify opportunities for process improvement.

- Review processes following TechnologyOne upgrades and system changes.

Profile

The successful candidate will ideally have:





- Previous Local Government experience across Rates, Property, Rating Services or Customer Service.

- Experience maintaining customer, property or rates-related records and a robust understanding of data integrity.

- Exposure to TechnologyOne or similar Local Government systems will be highly regarded.

- Strong attention to detail with experience identifying and resolving data discrepancies.

- Confident communication skills and the ability to provide guidance and training to other staff.

- A methodical approach with the ability to identify and implement process improvements.

Job Offer

- Salary equivalent of $82,569 - $89,610 + super, pro rata (Approx. $45 / hour)
- Contract through to at least 30 June 2027
- Potential transition into a permanent position
- Flexibility to work 3-5 days per week
- Long-term stability within a Local Government environment
- Opportunity to take ownership of an key data quality and continuous improvement function

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Will Stafford on 04•• ••• 104.

📌 Rates & Data Integrity Officer (Morley)
🏢 Michael Page
📍 Morley