Business Support Officer – Operations

Permanent, Full Time Opportunity

Salary Range - $100,442 - $107,428 plus superannuation (depending on skills and experience)

Are you an organised and proactive administrator who thrives in a fast-paced environment? We are seeking a Business Support Officer to provide high-quality administrative and project support to our Operations team, helping deliver essential services that keep our community running.

About Us

Your success is reflected in ours. We are committed to being a place people choose to work. We are a values-based organisation and pride ourselves on having a diverse and inclusive workplace where the backgrounds, perspectives and life experiences of our people help us to forge strong connections with our community, to innovate and make better decisions.

At the City of Mitcham, we offer:

- A positive safety culture environment where identification of workplace hazards is encouraged and rewarded.
- A supportive and collaborative team environment.
- Learning and development opportunities to help you grow.
- Employee Assistance programs to all employees and their families.
- Employee well-being programs.
- Paid parental leave and other flexible work options

The Role

This is an exciting prospect to join the City of Mitcham as a Business Support Officer – Operations, providing confidential administrative, business and project support across a diverse range of operational services.

Working closely with the Operations leadership team, you will coordinate administrative functions, prepare reports and meeting documentation, support operational projects and contribute to workforce, emergency management and work health and safety initiatives.





This is a varied and collaborative role where your organisational skills, attention to detail and proactive approach will help ensure the Operations team continues to deliver high-quality services to our community.

About You

To be successful in this role you will have:

- Experience in concurrently managing multiple projects.
- Experience providing confidential administrative and business support within a busy environment.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Experience preparing reports, minutes and correspondence.
- Proficiency in Microsoft Office and business systems, with TechnologyOne experience highly regarded.
- Excellent communication and stakeholder engagement skills.
- Strong analytical and problem-solving abilities with a high level of accuracy and attention to detail.
- A proactive, adaptable and customer-focused approach.
- A qualification in a Certificate III in Business (or similar), or relevant experience (desirable)

Please refer to the attached Position Profile for more information on this position and the essential/desirable criteria.

The Reward

This is your opportunity to be part of a supportive team delivering meaningful services to the community. You will gain exposure to a specialised area of local government and have opportunities to develop your career within a progressive organisation.

To Apply

Please click on the appropriate link and provide a Resume and a Cover Letter. For a confidential discussion please contact Andrew Hall, Team Leader Operations Support on 8374 7769.

Applications close Friday 2 October 2026, at 11:59 pm.

Women, Aboriginal and Torres Strait Islander, People with Disability and People from under-represented groups are encouraged to apply.

📌 Business Support Officer - Operations (Melrose Park)
🏢 City of Mitcham Council
📍 Melrose Park