Workforce Compliance Officer – Aged Care Sector | 0.9 FTE, 67.5 Hours per fortnight | Workplace: On Site | Permanent Part Time | $46.70 per hour + Super

What You’ll Get in Return:

You’ll work for a well-known and respected aged care provider in the South West, this role offers a competitive hourly rate and benefits package:

- A family-orientated organisation that values work-life balance.
- To foster a sense of pride and unity among our employees uniforms are provided.
- Work for an organisation that demonstrates true commitment to creating a positive and empowering culture.
- Our office locations have free onsite parking and are close to public transport.
- NFP salary packaging options – use some of your salary for everyday expenses before income tax; meaning you can increase your take-home pay!
- Access to our Employee Assistance Program.
- Opportunities for professional development.
- On the job support from our Chief Organisational Officer.

Plus: Laundry Allowance

About Us

South West Community Care (SWCC) is a local not-for-profit organisation and registered charity providing in-home aged care services across the South West.

Our Vision: Enhance, embrace, empower our ageing community to live with independence.

Our Purpose: Delivering secure and compassionate care, supporting the choice to remain at home and stay connected to the community.

We are governed by a volunteer Board of Governance and led by our Chief Executive Officer, supported by a Chief Organisational Officer and Management Team. Together, they support more than 120 dedicated employees and volunteers who deliver care throughout the region.

Our services follow the Wellness approach, focusing on independence, choice and enabling people to stay connected to their community. We currently support around 1,200 clients from Yarloop to Capel, offering services that maintain safety, wellbeing, and quality of life.

Every service is delivered by compassionate, trained Employees who work within the requirements of the Aged Care Quality Standards, whilst adhering to the Statement of Rights, and the Code of Conduct for Aged Care.

Person-centred care guides everything we do, so each client receives support that best fits their life, their goals and their preferences.

Our Values:

Our values are at the heart of SWCC and shape how we work every day:

ONE TEAM – We will achieve more when we work together as a team.

COMPASSION – We will act with empathy to obtain understanding and acceptance.

DEDICATION – We will be committed to our vision and strive for excellence.

RESPECT – We will, through our actions, prioritise the feelings, wishes and rights of others.

Position Purpose

Reporting to the Chief Organisational Officer, the purpose of your role is:

The Workforce Compliance Officer supports a safe, capable and compliant workforce by providing coordinated oversight of workforce compliance, WHS, training and competency requirements. The role strengthens organisational assurance by identifying emerging risks, supporting effective controls and providing reliable information to inform management decision-making, governance and continuous improvement.

Position Responsibilities

As a Workforce Compliance Officer you will be responsible for and assisting with:

Workplace Health, Safety & Wellbeing





- Support the effective implementation and continuous improvement of the organisation’s WHS framework, promoting a proactive culture of safety, wellbeing and shared responsibility.
- Coordinate established WHS risk, incident, consultation and assurance processes, supporting the identification, management, follow-up and escalation of workplace risks.
- Monitor WHS performance, emerging trends and corrective actions, providing meaningful information and reporting to support management and governance oversight.
- Support the management of WHS risks associated with community and in-home service delivery and contribute to safe systems of work across the organisation.

Workforce Capability & Competency

- Coordinate established workforce training, competency and professional development processes to support a capable, competent and appropriately skilled workforce.
- Monitor workforce training, qualifications, competencies and other role requirements, identifying and escalating gaps that may impact employee capability, safety or compliance.
- Work collaboratively with line managers to identify workforce development needs and support appropriate learning, competency and capability initiatives.
- Evaluate training and competency outcomes and contribute to continuous improvement of workforce development approaches.
- Provide practical guidance to managers on the consistent application of workforce policies and procedures, referring complex or sensitive matters to the appropriate manager.
- Assist with the development, review and maintenance of workforce compliance procedures, forms, checklists and guidance materials.

Workforce Compliance & Assurance

- Coordinate and monitor workforce compliance requirements across the employee lifecycle, supporting compliance with legislative, regulatory, contractual and organisational obligations.
- Monitor workforce credentials, screening, qualifications, employment requirements and associated compliance records, identifying gaps and ensuring appropriate follow-up and escalation.
- Undertake workforce compliance monitoring and assurance activities, identifying trends, gaps and emerging risks and ensuring appropriate escalation and follow-up.
- Provide practical guidance to managers and employees regarding workforce compliance requirements and established organisational processes.

Quality, Risk & Continuous Improvement

- Contribute to organisational audit, accreditation, risk and quality assurance activities relevant to workforce compliance, safety and capability.
- Monitor findings and corrective actions arising from audits, incidents and compliance reviews and support their effective resolution.
- Identify opportunities to strengthen workforce systems, controls and processes and contribute to organisational continuous improvement initiatives.
- Support the ongoing review and improvement of workforce-related policies, procedures, systems and resources.

Reporting, Governance & Systems





- Maintain accurate and reliable workforce compliance, WHS and training information to support effective operational and governance oversight.
- Monitor key workforce compliance indicators, trends and exceptions and provide timely reporting to management and relevant governance committees.
- Support organisational reporting and assurance requirements by providing meaningful workforce compliance information, analysis and evidence.
- Contribute to the effective use and continuous improvement of systems, registers and reporting mechanisms supporting workforce compliance.

To thrive in this role you will have:

- Certificate IV in Work Health and Safety, Business, or Leadership and Management.
- Sound knowledge of relevant workforce compliance obligations, including Work Health and Safety legislation, employment standards, workforce training and competency requirements, and contemporary compliance, risk and governance practices.
- Demonstrated experience supporting WHS, risk and incident management processes, including identifying and escalating risks, monitoring corrective actions and contributing to safe systems of work.
- Demonstrated ability to monitor and analyse workforce compliance, WHS and training information, identify trends and gaps, and provide accurate reporting to support management decision-making and governance oversight.
- Demonstrated experience contributing to audits, compliance reviews, quality assurance and continuous improvement activities, including identifying opportunities to strengthen systems, controls and processes.
- Well-developed communication and interpersonal skills, with the ability to interpret and apply policies and compliance requirements, provide practical guidance to managers and employees, and appropriately escalate complex or sensitive matters.
- Demonstrated experience maintaining a Human Resources Information System (HRIS), ensuring the accuracy, integrity, confidentiality and compliance of employee records in accordance with legislative and organisational requirements.
- Demonstrated ability to manage competing priorities, maintain attention to detail and identify opportunities to improve HR systems, processes and service delivery.

Office Base Location

Based at the Australind Office but will be required to work from other sites.

How to apply for this role

You will need to provide the following as attachments to your application:

An up to date resume (4 pages maximum).

CLOSING DATE: 9:00 am (Western Standard Time) on TUESDAY – 13 October, 2026.

Applications received that do not meet the above requirements will not be considered for this position.

Contact

If you require any further information in relation to this role please contact Natalie Turner, Chief Organisational Officer on 08 9782 4***.

Our Recruitment Process

During our recruitment process:

- You will be required to undergo pre-employment checks including a minimum of two reference checks and a pre-employment medical assessment that will include a supervised drug and alcohol test.
- You will need to provide a National Police Clearance, no older than 6 months.

**We reserve the right to commence the recruitment process while the vacancy is open.

Recruitment Agencies or Third Party applications will not be considered.

📌 Workforce Compliance Officer - Level 4 - Sept 2026 (Australind)
🏢 South West Community Care
📍 Australind