Business Systems Lead

I have a great opportunity available with a leading members-based organisation.

You will be the 2:ic to the IT Director and will be the all-rounder specialist to own the SaaS landscape across BAU & projects.

What You'll Do

- Mentor a small team and be the IT point of contact for senior business stakeholders.
- Configure workflows, manage APIs/middleware, resolve complex data-sync issues.
- Turn business requests into technical options before build begins.
- Run technical projects, from scoping and vendor coordination to testing and go-live.
- Champion clean data, access controls, and master data standards across connected platforms.
- Pilot practical AI and workflow use cases with proper safety, privacy, and guardrails in place.

About you

- Solid hands-on admin and configuration experience with a modern SaaS CRM or core business platform




- Tech project delivery exp - SDLC + structured approach
- SAAS / CRM experience: Zoho One / Zoho CRM or Salesforce or Dynamics 365 /LMS/AMS platforms also relevant
- Good grasps of integration layer APIs, data flows, and middleware
- Experience with data quality and governance improvement projects
- Experience in NFPs, member bodies, education, or healthcare is a plus.

Why Join?

- Tax free packaging allowances
- Genuine autonomy to shape systems, integrations, and current AI initiatives
- Friendly organisation whose work makes a real difference

If this sounds like you..

Please submit your CV via the link or reach out directly for a confidential discussion.

📌 Business Systems Lead (Sydney)
🏢 Ambition Recruitment
📍 Sydney