About the role

You’ll be responsible for running a premium French dining experience in one of Sydney’s busiest visitor precincts. Reporting to the General Manager, you’ll lead the team to deliver consistent service, strong guest satisfaction, and solid financial results—while maintaining brand standards across every shift.

What you’ll do

- Lead day-to-day restaurant operations to ensure smooth service delivery and consistent quality
- Set and coach staff to uphold customer service standards and hospitality behaviours
- Own staff training and ongoing performance development (onboarding, service coaching, compliance, and skill progression)
- Drive menu planning in line with brand direction, seasonality, and availability
- Manage wine pairing execution (training, service flow, and guest recommendations)
- Ensure the team delivers a confident, premium guest experience—especially during peak periods
- Oversee scheduling, rostering, and labour productivity to meet targets
- Partner with the kitchen to maintain execution standards and support a high-performing service culture
- Handle guest issues professionally, resolve escalations, and protect brand reputation
- Support stock control, purchasing processes,



and key operational reporting for the chain

What we’re looking for

- One Hat premium-level restaurant experience (must demonstrate strong leadership and service excellence)
- Proven experience as a Restaurant Manager in a full-service restaurant environment
- Strong capability across staff training, menu planning, wine pairing, and customer service standards
- Deep understanding of operating in a busy, tourism-driven environment (high volume, changing demands, peak-time intensity)
- A clear track record of coaching teams and improving service consistency
- Qualified communication, strong decision-making, and a hands-on leadership style

Why join us

- Join a respected brand with proven systems and standards
- Lead a dedicated team in a high-visibility Sydney location
- Build your career within a larger chain structure with opportunities for progression
- Make a direct impact on guest experience, team capability, and restaurant performance

To apply submit your resume to ••••@hsg.com.au ref 6925.

Due to high level of applications only this shortlisted will be contacted.

📌 Restaurant Manager - Sydney
🏢 Human Solutions Group
📍 Sydney