About the role

As our Admin Assistant, you keep the office running. From answering lead calls and helping customers solve problems, to gathering their information and connecting them with the right Franchise Partner, you'll be involved in all sorts of things — including packing and sending stock to our Franchise Partners and making sure the office is stocked, organised and ready for the week ahead. No two days are the same, and the right person will be quick on their feet and an avid problem solver.

Key responsibilities
Answering and directing phone calls and emails from customers, taking details, verifying them and allocating them to the right people
Managing calendars and scheduling appointments
Maintaining office supplies and inventory
Organising stock orders for our Franchise Partners for delivery
General administration and housekeeping duties

About you
Has a genuine "can-do" attitude and is keen to learn
Has excellent attention to detail
Confident using multiple computer systems simultaneously while managing phone calls
Is confident on the phone and knows how to make a great first impression
Has robust time management and organisational skills




Builds great relationships and genuinely enjoys working with people
Is open to feedback and always looking for ways to improve
Takes ownership of mistakes, learns from them and works proactively to fix them
Is reliable, positive and happy to jump in and help wherever needed
Has full rights to work in Australia
Successful applicants will be required to provide a current Police Clearance Check

About us

We're an award-winning, fast-growing national franchise specialising in Electrical Test & Tag, Pest Control and Cleaning, with Franchise Partners across Australia and now New Zealand. This role is based in our Support Centre in Adelaide CBD, where our team recruits and supports Franchise Partners and works with new and existing customers. We're growing quickly and looking for an enthusiastic, talented person to join the team and grow with us!

Benefits
A fun, exciting team and rapid-paced role where no two days are the same
A day off on your birthday
Gym in the building
Centrally located in a brand new office building in the heart of King William Street with multiple public transport access points

📌 Administration Assistant & Lead Intake Adelaide
🏢 The Local Guys
📍 Adelaide