Position Description
A Logistics Operator controls shipments from end to end for air/sea and import/export procedures. Duties include associated administrative tasks and reporting. A Level 3 Operator is expected to be able to perform specialised and non-routine tasks under general guidance, and be capable of exercising initiative and judgement in carrying out their duties. The role may include training less experienced Operators by means of personal instruction and demonstration.

Statement of Duties

OPERATIONAL SERVICES
Coordinate all aspects of international and domestic freight shipments, including: making bookings, arranging cartage, liaising with vendors to ensure completion of services
Track shipments, including updating system with milestones and confirming POD
Obtain, check, prepare and/or store documentation to meet customs and quarantine requirements, packing specifications, and compliance with Australian and overseas countries’ regulations
Complete client requirements in accordance with the client specific Standard Operating Procedure
Liaise with clients, vendors, overseas offices and internal departments
Managing Warehouse Clients internal / external contracts
Maintain, and where necessary update, Standard Operating Procedures





SALES MANAGEMENT
Provide quotations for allocated existing clients

ADMINISTRATION SERVICES
Invoice clients in accordance with established timeframes. Comply with invoicing procedures, both for Crane and the client, to ensure timely payment of invoices
Process vendor invoices in accordance with established procedures
Perform administrative tasks such as filing and archiving, including both paper and electronic documents

Skills and Attributes

POSITION SPECIFIC SKILLS
At least 5 years Freight Forwarding experience
Experience with (e.g. EDI/ICS/Excel) preferred
Experience with all Import/Export Air/Ocean an advantage
Oil and gas/project vertical experience in freight forwarding an advantage
Proficient (or ability to become proficient) with Crane Worldwide systems (PO Management, Kewill, C-View, etc)

GENERIC SKILLS
A commitment to the Crane Way
Excellent written and verbal communication skills
High level of accuracy and attention to detail
Well-developed problem solving and analytical skills
Excellent organisational skills

Education

Preferred
High School or better

📌 Logistics Operator Sydney Tullamarine
🏢 Crane Worldwide Logistics Aus
📍 Tullamarine