About the role

We are seeking an experienced and proactive Residential Facilities Manager (non-live in) to oversee the day-to-day facilities, maintenance and operational requirements of a residential property portfolio in Melbourne. This is a hands-on role responsible for ensuring properties are secure, compliant, well maintained and operating to a high standard. You will be the key point of coordination for contractors, tenants and internal stakeholders, managing tenant enquiries, service requests and operational issues while maintaining a strong focus on customer service and asset performance.

Key responsibilities
End-to-end contractor management, including procurement, tendering, performance management and contract administration
Oversee preventative and reactive maintenance programs
Develop and implement maintenance plans
Coordinate planned works
Manage emergency and incident response
Monitor building services
Ensure all works are completed safely, efficiently and in accordance with relevant legislation, standards and organisational requirements
Risk management,



compliance, inspections and reporting
Budgeting and documentation
Maintain accurate records and timely reports across the portfolio
Meet with Management from time to time or after business hours for meetings onsite

About you
Demonstrated minimum 6 years experience in residential facilities, property or building management
Demonstrated high-rise Building or Facility Management
Solid knowledge of contractor management, maintenance planning, risk and compliance and emergency management
Highly organised and commercially aware
Confident managing multiple priorities, tenders and stakeholders in a quick-paced environment
Strong communication, negotiation and report-writing skills
Practical, solutions-focused approach
Ability to build positive relationships with tenants, contractors and service providers
Well presented
Well versed in written and spoken English language

📌 Residential Facilities Manager West Melbourne
🏢 Common Property Services
📍 West Melbourne