About the role

We're seeking a friendly, organised Medical Receptionist to join our team on a permanent part-time basis, approximately 12–20 hours per week. You'll be the first point of contact for our patients — helping create a warm, professional, and calm setting in a specialist women's health setting. Days required: Mondays, Tuesdays and Thursdays (exact hours may vary depending on the doctors' rosters). There may be an opportunity to increase hours over time as the practice continues to grow.

Key responsibilities
Meet and greet patients on arrival, ensuring a welcoming patient experience
Manage appointment bookings and scheduling
Answer and direct phone calls and email enquiries
General clerical duties — filing, data entry, correspondence, and record-keeping
Process patient billing and payments
Liaise with GPs, hospitals, and allied health providers as needed
Maintain general upkeep and presentation of the practice
Support the day-to-day smooth running of the clinic

About you
Previous reception/admin experience
Warm, professional phone manner and excellent interpersonal skills




Strong attention to detail and organisational skills
Comfortable multitasking in a quick-paced setting
Discretion and respect for patient privacy and confidentiality
Reliable and punctual, with flexibility around rostered hours
Prior experience in a medical or specialist practice (nice to have)
Familiarity with practice management software (nice to have)

About us

Women's Care is a specialist Obstetrics & Gynaecology practice led by experienced consultant doctors, providing high-quality, patient-focused care to women in the Hills District and surrounding areas. We're growing, and looking for someone who takes pride in creating a warm, professional first impression for our patients.

Benefits
Supportive, close-knit team environment with low staff turnover
Specialist practice experience in women's health
Convenient Castle Hill location
Full training provided on our systems and processes
Immediate start available

📌 Medical Receptionist Castle Hill (Australia)
🏢 Women's Care
📍 Australia