We are looking for a Business Engagement Lead to bridge business priorities and technology capabilities across Network Experience platforms and use cases.
Key responsibilities:
Engage with Customer Care, Product and Network stakeholders to understand priorities and pain points.
Lead use-case identification and prioritization based on business value and feasibility.
Translate business requirements into transparent technology capabilities and solution requirements.
Act as the technology business partner to senior business stakeholders.
Facilitate and drive cross-functional business, product, network and technology forums.
Identify opportunities across Residential and Mobile Network Experience.
Shape the Network Experience roadmap aligned to business priorities.
Drive adoption and value realisation from prioritised use cases.
Influence stakeholders and bring clarity to priorities, decisions, dependencies and outcomes.
Bring exceptional communication, facilitation and stakeholder management skills.
The ideal candidate combines solid business acumen with technology understanding and can confidently operate between business and technical teams.
This is a business engagement and value-realisation role — not a pure project management or technical delivery role.
📌 Program Management Sydney (Australia)
🏢 Tata Communications Transformation Services (TCTS)
📍 Australia
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