16 Sep
|
Narellan Medical + Skin
|
Sydney
16 Sep
Narellan Medical + Skin
Sydney
Company Description Narellan Medical + Skin is a specialist general practice founded by Dr. Anna Pham, focusing on comprehensive, patient-centered care. The practice provides services in skin cancer screening and management, women’s health, IUD insertions, vasectomy procedures, and weight loss support.
Team members work in a clinical environment that values professionalism, empathy, and high-quality medical care. The practice offers opportunities to support a diverse patient base and contribute to a growing, specialist medical service in the community.
Role Description This part-time Receptionist role is an on-site position based in Sydney, NSW. The Receptionist will greet patients, manage check-in and check-out processes, and maintain a welcoming and qualified front desk environment. Daily tasks include answering phone calls, responding to enquiries, booking and confirming appointments, and coordinating patient flow for clinical staff.
The role also involves handling patient records, processing payments, managing Medicare and other billing procedures as applicable, and performing general clerical duties such as filing and data entry. The Receptionist collaborates closely with doctors, nurses,
and other team members to support efficient practice operations and a positive patient experience.
Qualifications
Robust receptionist and front desk skills, including experience with Receptionist Duties and managing patient or client check-in and check-out processes.
Solid phone etiquette, with the ability to handle multiple calls, provide clear information, and manage bookings professionally.
Proficient clerical skills, including accurate data entry, filing, handling medical or office records, and basic computer literacy.
Excellent communication and customer service skills, with the ability to interact respectfully and empathetically with diverse patients and team members.
Prior experience in a medical or healthcare reception role is highly regarded; familiarity with practice management or booking software is beneficial.
Strong attention to detail, reliability, and the ability to manage time effectively in a busy clinical setting.
Ability to work in office in Sydney, NSW, and maintain patient confidentiality and privacy in line with relevant regulations.
📌 Receptionist Sydney
🏢 Narellan Medical + Skin
📍 Sydney