About the role

You will be responsible for booking and coordinating cartage operations for Melbourne clients in all states.

Key responsibilities
Coordinate FCL deliveries
Coordinate LCL & AIR deliveries
Coordinate occasional FCL unpacks with FCL carriers on behalf of clients
Book occasional DAFF examinations with bond stores or directly on behalf of clients
Source carriers for deliveries to remote localities as required
Obtain quotations for unpack and loose delivery services, apply markup, and provide quotes to clients
Manage occasional Amazon bookings
Manage occasional TNT bookings
Liaise with clients to resolve delivery queries, exceptions, and issues in a timely and professional manner
Maintain accurate records of all cartage movements within CargoWise and associated systems

About you
Experience in a cartage, transport coordination, or freight operations role within freight forwarding or logistics




Sound understanding of CargoWise EDI and a willingness to learn current AI-based systems
Professional telephone and email manner with strong written and verbal communication skills
Robust problem-solving skills with the confidence to make decisions independently
Ability to understand and resolve customer issues efficiently and professionally
Highly organized with the ability to manage a modest volume of deliveries and competing priorities
A proactive, reliable, and solutions-focused approach with robust attention to detail
Ability to work effectively both in office and from home in an alternating weekly arrangement

About us Bell Total Logistics is an Australian-owned international freight forwarder & customs broker with offices around Australia. Our Keilor Park office is based close to the Calder Fwy, Western Ring Rd and Westfield & DFO.

📌 Fcl Lcl & Air Cartage Co Ordinator Keilor Park
🏢 Bell Total Logistics
📍 Keilor Park