Internal Sales and the office manager own the day-to-day running of the office and drive sales performance. You'll combine hands-on office management, mentoring a small, still-developing team, and real ownership of how quotes get followed up and won. This role is for someone who likes fixing things, building straightforward systems, and seeing results.
Key responsibilities
Managing day-to-day office operations and acting as the first point of contact for the team.
Supporting and mentoring fellow staff, helping build capability across the office and sales team.
Owning quote follow-up — from fast turnaround on entry through to consistent, timely follow-up with customers.
Advising on and implementing new sales office procedures that people actually use.
Build relationships across the full customer set: wholesalers, contractors, end users, architects, consultants and residential customers.
Setting achievable goals and tracking progress.
Spotting manual, repetitive tasks and finding ways to automate or simplify them.
About you
Experience in office management, sales support/operations, or a similar hands-on coordination role.
A natural mentor — comfortable supporting less experienced staff without micromanaging.
Solid organisational skills and a proven track record of building or improving processes.
Confidence in talking to a wide range of customers, from tradies to architects.
A practical, get-it-done attitude — this is a small team, so you'll be building things, not just maintaining them.
About us Cableaway is part of CMG (The Cable Management Group) — alongside Cableduct Systems and EscoCable Management — an Australian-owned manufacturer and supplier of cable management solutions to the electrical industry across Australia, Recent Zealand and the Pacific. We're bringing our brands together to become a genuine one-stop cable management shop.
Benefits
Real influence over how the sales office runs — your ideas will be implemented, not filed away.
A genuine growth chance as CMG brings its brands together as a one-stop cable management shop.
Competitive pay based on experience.
📌 Internal Sales & Office Manager Smeaton Grange
🏢 The Cable Management Group
📍 Smeaton Grange
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