We are seeking a friendly, organised and reliable Medical Receptionist to join our busy medical practice in Dulwich Hill. As the first point of contact for our patients, you will help create a welcoming and professional environment. The ideal candidate will communicate clearly, pay close attention to detail and manage competing priorities with calmness and compassion.

Key responsibilities
Welcome patients and manage the reception area
Answer telephone calls and respond to patient enquiries
Schedule, confirm and reschedule appointments
Process Medicare billings, private fees and patient payments
Manage patient records, referrals and correspondence
Scan and upload clinical documents accurately
Communicate professionally with doctors, patients, specialists and other healthcare providers
Maintain patient confidentiality and comply with privacy requirements
Support doctors and team members with general administrative tasks
Keep reception and waiting areas organised
Complete opening and closing procedures as required

About you To succeed in this position, you will ideally have:




Previous medical reception or healthcare administration experience
Excellent spoken and written English
Strong customer service and communication skills
A professional, friendly and compassionate manner
Good computer and administrative skills
Excellent organisation and time management abilities
Strong attention to detail
The ability to multitask in a busy workplace
The ability to work independently and as part of a team
A transparent understanding of patient privacy and confidentiality

Highly regarded: Experience using MedicalDirector, Pracsoft, Best Practice, HotDoc or similar medical software. What we offer
A friendly and supportive workplace
A professional and welcoming team setting
Weekday working hours
Training and ongoing support
Opportunities to develop your skills in a busy medical practice

Pay: $23.60 – $33.71 per hour Expected hours: 10.0 – 15.0 per week

Work Location: In person

📌 Medical Receptionist Dulwich Hill
🏢 Medkare Medical Centre
📍 Dulwich Hill