Australian Financial Complaints Authority is seeking an Ombudsman to join the Investments and Advice decision-making team. This senior role focuses on resolving both standard and complex disputes with fairness and independence.
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You will lead, coach and mentor case workers, influence AFCA approaches, and engage with regulators, industry groups and consumer bodies to drive positive outcomes for Australians.
📌 Senior Ombudsman, Investments & Advice Hybrid Role New South Wales
🏢 Australian Financial Complaints Authority
📍 New South Wales
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