Job Description

Who we are

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New Leaf Dietetics is a growing private practice with our primary clinic located in Applecross. We're a team of 5 experienced dietitians providing high quality nutrition and dietetics care to all ages. We're expanding to a new, purpose built clinic in Applecross and looking for an experienced receptionist to join our team.

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Who we're looking for

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We're looking for an experienced receptionist who is warm and approachable, valuable communication and customer service skills, work autonomously at times, can multi task, confident learning and adapting to a new system. The successful applicant will have experience working in an allied health setting with a high level of understand of Medicare, DVA, NDIS and private health insurance billing requirements. Experience using Halaxy or Splose is also highly desirable.

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Key responsibilities

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Data entry for current referrals.
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Booking clients.
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Taking payments or invoicing the relevant organisation.
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Greeting clients
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Managing and following up rescheduled bookings.
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Small cleaning tasks at times (vacuuming, washing up, leaf blowing, ensure bathroom remains clean between cleaner visits)
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Essential skills

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Thorough understanding of Medicare, DVA, NDIS and private health insurance billing requirements.
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Competent in using practice management software (Halaxy or Splose).
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Polite phone manner.
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Friendly and welcoming demeanor.
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Experience in customer service in a healthcare setting.
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Flexibility to adapt to changing business needs in a growing practice.
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A high attention to detail in all areas including cleanliness and presentation.
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Non-judgemental and inclusive of a diverse client base and workforce.
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Working with children's check.
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The right to work in Australia.
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Desirable skills

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First aid and CPR certificate
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Experience establishing a reception team and procedures.
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📌 Medical Receptionist Melville
🏢 New Leaf Dietetics
📍 Melville