Customer Service Representative
Join an established product distribution business
Broad customer support and administration responsibilities
Secure team environment with development prospects
Full-time, permanent position

About the company This well-established distribution business supports a broad customer base across multiple industries. The organisation is continuing to grow and is known for its practical approach, reliable service and long-term customer relationships.

About the role

This is a varied position supporting customers and the wider business with enquiries, order coordination and general administration. You will work closely with several internal teams to ensure requests are handled accurately and customers receive explicit, timely information.

Duties
Respond to customer enquiries by phone and email
Enter and coordinate customer orders and requests
Provide customers with accurate updates and information
Investigate issues and coordinate a timely resolution
Maintain customer records and complete general administration
Assist the wider office team when required

Skills and experience
Experience within a B2B or product-based environment preferred




Strong verbal and written communication skills
Confident learning and working across different systems
Organised and accurate with the ability to manage priorities
Proactive, dependable and comfortable taking ownership

Culture This is a practical and accountable working environment where people are expected to contribute, communicate clearly and follow through on commitments. The successful person will be down-to-earth, willing to get involved and comfortable speaking up respectfully when something needs attention.

Benefits
Join an established business with continued growth
Varied role with broad internal and customer exposure
Supportive and straightforward team environment
Opportunities to learn and develop over time
Convenient Bentley location

How to apply Click APPLY to submit your application.

Please note that this position is only open to applicants who are currently living in Australia and hold full, ongoing work rights. We are unable to consider candidates who require visa sponsorship or are not presently based in Australia.

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📌 Customer Service Representative Bentley
🏢 Stone Recruitment
📍 Bentley