Job Description

Join Our Housekeeping Heroes at Shangri-La Sydney!

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At Shangri-La Sydney, we take pride in delivering world‐class hospitality with genuine warmth, elegance, and attention to detail. We are currently seeking passionate and dedicated individuals to join our Housekeeping team as Floor Supervisor.

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If you have an eye for detail and a passion for creating exceptional guest experiences, we would love to hear from you.

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About the Role

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Floor Supervisor (Full Time)

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As a Floor Supervisor, you will lead and inspire the housekeeping team to maintain the highest standards of cleanliness and presentation across guest rooms and public areas.

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Key responsibilities:

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Supervise and support Room Attendants on assigned floors
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Conduct quality checks to ensure brand standards consistently met
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Coordinate daily room assignments and prioritise VIP/special requests
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Provide coaching and training to team members
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About You

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Passionate about hospitality and guest service
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Robust attention to detail and high personal standards
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Able to work in a fast‐paced, team‐oriented environment
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Previous housekeeping experience is an advantage (but not essential for all roles)
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Versatile availability, including weekends and public holidays
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Why Join Shangri-La Sydney?

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Be part of a globally recognised luxury hotel brand
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Work in a supportive and inclusive team environment
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Opportunities for career growth and development
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Competitive advantages and staff perks
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Stunning workplace overlooking Sydney Harbour
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📌 Floor Supervisor The Rocks
🏢 Shangri-La Hotels
📍 The Rocks