Reservations & Guest Experience Specialist Victoria (Australia)

Reservations & Guest Experience Specialist Victoria (Australia)

16 Sep
|
Accor
|
Australia

16 Sep

Accor

Australia

Job Description

Accor, located in Melbourne's Preston area, seeks a Reservation Agent to manage guest bookings and inquiries. You will be the first point of contact, handling reservations, confirmations, and cancellations while supporting yield management to maximise occupancy and revenue.

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The role requires robust customer service experience, fluency in English, and a proactive, detail-oriented approach. You will work across shifts, ensuring exceptional guest experiences within a agile hotel workplace.

📌 Reservations & Guest Experience Specialist Victoria (Australia)
🏢 Accor
📍 Australia

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